Perspectum Ltd · 13 hours ago
Customer Success Manager, West Coast USA
United States
Full-time
Remote
Mid LevelPerspectum Ltd is dedicated to improving patient outcomes through innovative healthcare technology, and they are seeking a Customer Success Manager. In this role, you will act as a strategic partner to healthcare organizations, ensuring they feel supported and successful while maximizing value from Perspectum's products.
Health CareMedical DeviceWellness
Hiring Manager
Alice Eadle
Responsibilities
Serve as the primary point of contact for a portfolio of customers, building long-term, trusted partnerships
Collaborate cross-functionally with internal teams to drive customer retention, expansion, and growth
Champion the voice of the customer by ensuring feedback is captured, shared, and acted upon
Manage workflows, timelines, and expectations to deliver a seamless customer experience
Travel domestically up to 20% to support customers and strengthen relationships
Qualification
Required
A degree or equivalent commercial experience in a technical discipline
Exceptional communication, relationship-building, and organizational skills
A solid understanding of clinical workflows in healthcare settings
Preferred
Experience with US hospitals or imaging facilities, including adoption of new post-processing applications or managing technical projects
Benefits
Competitive benefits
Company
Perspectum Ltd
Perspectum's imaging solutions are safe, fast, and can offer more comprehensive diagnostics.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$120.32MKey Investors
U.S. Food and Drug AdministrationOppenheimer & Co.HealthQuest Capital,The Blue Venture Fund
2024-11-14Grant· $0.25M
2023-03-15Series C· $19M
2023-01-05Series C· $36.92M
Leadership Team
Matthew Robson
Chief Technology Officer
Recent News
2026-02-03
Madrigal Pharmaceuticals, Inc.
2025-10-28
Company data provided by crunchbase