University of Delaware · 4 weeks ago
Facilities & Events Manager - Ice Arenas
Newark, DE
Full-time
Onsite
Mid Level
3+ years expThe University of Delaware is seeking a Facilities & Events Manager for Ice Arenas who will oversee the day-to-day operations and event management for the Fred Rust and Gold Ice Arenas. This role involves managing ice arena operations, supervising staff, and ensuring high-quality event execution while maintaining facility readiness.
Higher Education
Responsibilities
Manage daily operations of the Fred Rust and Gold Ice Arenas, ensuring safe, clean, and operational environments for all users
Oversee ice maintenance activities including resurfacing (Zamboni), ice depth management, blade changes, painting, and seasonal adjustments
Perform and oversee facility maintenance and coordinate repairs with appropriate university departments or vendors
Supervise and train part-time staff and student employees in arena procedures including Zamboni operation, emergency protocols, customer service, and event support
Maintain inventory and coordinate maintenance of arena equipment including Zamboni, skate aids, and mechanical systems
Conduct pre-event and daily facility inspections, identifying and resolving issues related to ice quality, equipment function, and public safety
Produce and maintain operational logs, maintenance records, and daily shift reports
Serve as the lead, or assist event manager for ice arena events, including varsity hockey, figure skating shows, club competitions, youth tournaments, learn-to-skate sessions, and private rentals
Plan and implement all logistical aspects of each event, including staffing plans, client coordination, facility setup, and breakdown
Collaborate with internal units and external partners such as custodial, security, EHS, and vendors to ensure seamless event delivery
Manage the expectations and requests of clients during their events, providing exceptional service and timely issue resolution
Generate pre- and post-event documentation and coordinate with the Business Office for invoicing and reconciliation
Assist with seasonal opening, daily pool maintenance, and closing of the Outdoor Pool Aquatics Center
Qualification
Required
High school diploma or GED with at least three years of job-related experience, or bachelor's degree with facility or event operations experience
Experience managing events, coordinating logistics, and working with customers or clients in a recreational, athletics, or public-facing environment
Demonstrated ability to lead and train staff, organize workflows, and respond to dynamic operational needs
Proficiency in computer applications including Microsoft Office, Google Workspace, and facility/event scheduling systems
Strong interpersonal and communication skills; ability to work effectively with diverse populations and within team environments
Comfortable working in physically demanding environments, including cold temperatures and outdoor conditions
Must be available to work nights, weekends, and holidays in accordance with event and facility schedules
Required to drive and maintain proficiency with Zamboni ice resurfacing equipment
May be required to lift and move heavy equipment or supplies, with or without assistance (up to 50 lbs)
Must be able to work in both indoor cold environments and outdoor seasonal conditions
Preferred
Prior experience in ice arena operations including Zamboni use and maintenance, ice preparation, and mechanical system oversight is strongly preferred
Company
University of Delaware
The University of Delaware - a state assisted, privately chartered institution - is a Land Grant, Sea Grant, Space Grant and Carnegie Research University (very high research activity).
1001-5000 employees
H1B Sponsorship
University of Delaware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (64)
2023 (57)
2022 (32)
2021 (32)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Amanda Bullough (Workman) (she/her)
Co-Founder & Research Director, Women’s Leadership Initiative
Christopher Martens
Co-Founder & Director, Delaware Center for Cognitive Aging Research
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