Huntington National Bank · 3 hours ago
Regional Banking Relationship Service Specialist
Dayton, OH
Full-time
Onsite
Entry Level
1+ years expHuntington National Bank is seeking a Regional Banking Relationship Service Specialist to provide first line service support for business banking lending and depository customers. The role involves managing documentation and servicing needs post sale, ensuring customer satisfaction, and maintaining up-to-date knowledge of products and services.
Asset ManagementFinanceFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Responsible for providing first line customer service support for Business Banking Customers for several Relationship Managers
Responsible for opening and the ongoing maintenance of business depository accounts, including documentation execution with the customer
Responsible for handling Business Banking overdrafts (non-sufficient funds) for Customers owned by Relationship Managers
Responsible for servicing post loan closing needs such as processing loan advances, loan payments or payoffs in accordance with Huntington policy
Researches and resolves problems regarding service activities and operational issues specific to deposit account and credit relationships
Responsible for ensuring fraud process is initiated and followed up on per Huntington Standards
Responsible to serve as a product liaison for all products Business customers utilize
Suggest bank products and services when needed and connect customer to appropriate colleague
Responsible for maintaining up to date knowledge of products, services, departmental systems and related technology, policies and procedures
Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements
Participate in identifying issues of concern and keeping department management informed as needed
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Minimum of 1 year of experience in a high-volume clerical support or banking role
Preferred
Excellent in customer service, highly motivated, focused, and goal oriented
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Strong organizational skills with attention to detail, planning and follow-up
Ability to build and expand quality internal and external customer relationships
Must be able to multi-task and work under pressure with minimal supervision
PC and internet proficiency
Company
Huntington National Bank
Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services. It is a sub-organization of Huntington Distribution Finance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75BKey Investors
FHLB Cincinnati
2026-01-17Grant
2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Donnell White
Senior Vice President - Chief Inclusion Officer
Dontae Noel
Emerging Payments & Platforms Strategy
Recent News
2026-01-22
Company data provided by crunchbase