Froedtert Health · 15 hours ago
IT SYSTEMS SUPPORT ANALYST ASSOC, FCH - IT CLIENT TECHNOLOGIES
Milwaukee, WI
Full-time
Onsite
Entry Level
1+ years expFroedtert Health is a regional health network that operates eastern Wisconsin's only academic medical center. The IT Systems Support Analyst Associate is responsible for support, configuration, and deployment activities associated with desktop computers and unified communications technologies, ensuring high system performance and effective project deployments.
FitnessHealth CareHospitalMedical
Responsibilities
Responsible for all support, configuration and deployment activities associated with desktop computers (and associated peripherals), end user telephony, video and associated unified communications technologies
Primary responsibilities include the procurement of IT equipment supported by the Client Technologies team, including quoting, ordering, and coordination with vendors, as well as internal inventory management, review, audit, and reporting to leadership
Support for desktop computers/peripherals includes: computer hardware, printers, client access software, and other peripheral hardware devices (i.e. scanners, signature pads, etc.)
Video support will include video and teleconferencing end point equipment, conference rooms, telehealth and telemedicine initiatives enterprise wide
Unified communication support includes deployment and support of mobile devices, video visits, basic phone and network troubleshooting
Serve as an entry level for hardware and software related issues
Work with other IT Teams and Facilities Management to ensure project deployments are completed accurately and on-time
Work closely and professionally with all IT teams members to promote teamwork, stewardship, and accountability
Work to improve and maintain a high level of system performance through the implementation and support of sound technologies and the consistent use of IT best practices
Travel to remote support locations is required
Qualification
Required
A Minimum Of 1 Year Of Experience Is Preferred
Knowledge of Information Technology at a level normally acquired through completion of an Associates or Bachelors degree, or directly related experience in lieu of degree
Basic knowledge of cyber security concepts
Represents the team in small projects
Basic knowledge of Microsoft Active Directory account management
Solid capabilities working to plan and meeting deadlines
Broad knowledge of IT services
Applications and infrastructure
Exceptional computer skills utilizing and supporting MS Office and MS Exchange/Outlook
Good interpersonal skills in communications with all levels of hospital personnel, vendors and IT staff
Analytical and problem solving skills
Ability to manage multiple tasks
Willingness to learn and improve
Highly motivated and ability to operate under limited supervision
Ability to prioritize and execute in high-pressure situations
Remains calm under pressure
Keeps current on technology through publications, self-education, and seminars on an ongoing basis
Understands group and departmental metrics and the issues and changes that can impact them
Valid driver's License with the exception of individuals primarily assigned to 3rd shift
Benefits
Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
Company
Froedtert Health
Froedtert Health is a health system that provides cost-effective health care to residents in Wisconsin.
10001+ employees
H1B Sponsorship
Froedtert Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (6)
2022 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-04-11Acquired
Leadership Team
Maureen McNally
Vice President Governance & Government Relations, Strategic Advisor to the CEO
Carmo Martella
Chief Technology Officer
Recent News
2025-08-23
BizTimes Milwaukee
2025-04-14
Company data provided by crunchbase