Yochana · 5 hours ago
Senior Director/Director RCM Operations
Yochana is seeking a Senior Director / Director – RCM Operations to lead and scale end-to-end revenue cycle operations for Allergy specialty practices. This role requires hands-on operational expertise and strong client leadership to manage high-performing teams in a KPI-driven environment.
Responsibilities
Provide strategic and operational leadership for end-to-end RCM operations across Allergy specialty physician and clinic accounts
Oversee the full revenue cycle including front-end workflows, charge capture, coding, billing, AR follow-ups, denials management, and payment posting
Partner and mentor onshore and offshore delivery teams, ensuring consistent performance against KPIs and SLAs
Act as the executive escalation point for clients, driving timely resolution and maintaining strong, trusted relationships
Analyze revenue trends, denial patterns, and reimbursement performance; implement corrective and preventive action plans
Partner with clients on process optimization, workflow redesign, and performance improvement initiatives
Drive standardized reporting, dashboards, and executive-level performance reviews for internal and client stakeholders
Support onboarding of new Allergy providers, ensuring payer compliance, specialty-specific workflows, and operational readiness
Collaborate with internal technology, automation, and analytics teams to implement RCM innovations and system enhancements
Support account expansion, renewals, and new business initiatives through operational excellence and client satisfaction
Stay current with Allergy billing regulations, payer trends, and reimbursement changes to guide strategy and execution
Contribute to enterprise-wide operational excellence, scalability, and margin improvement initiatives
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Finance, or a related field
12+ years of progressive RCM experience, with 7+ years in senior leadership roles (Director / Senior Director)
Proven end-to-end RCM expertise in Allergy Billing
Deep understanding of specialty-specific coding, billing rules, payer policies, and denial management for Allergy practices
Experience managing vendor-side or third-party RCM operations with strong client-facing responsibilities
Background in a Central Business Office (CBO) or centralized multi-practice billing environment
Demonstrated success leading global delivery models (onshore and offshore teams)
Strong track record of meeting and exceeding KPI- and SLA-driven performance targets
Excellent executive-level communication, analytical, and people-leadership skills
Ability to operate in a fast-paced, growth-oriented environment
Must be onsite in Dallas, TX (5 days a week at Client's location)
Preferred
Master's degree in Healthcare Administration, Business, Finance, or a related field
Company
Yochana
Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 16 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries.
H1B Sponsorship
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Funding
Current Stage
Growth StageRecent News
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