Westfield Specialty Insurance · 13 hours ago
Seasonal Host - Westfield Country Club
Westfield Center, OH, United States
Full-time
Onsite
New Grad, Entry Level
$11/hr - $11/hr
0+ years expWestfield Country Club is excited to announce a seasonal job opportunity for a dining room host and food runner/busser. This role involves greeting customers, managing reservations, and ensuring smooth dining room operations while also serving as a liaison between the kitchen and dining area.
Insurance
Responsibilities
Prepares work area for daily operations by making sure the designated workstations are properly stocked and sanitized
Learns and operates the software to process and organize reservations and other dining room management applications
Courteously answers phones according to company standards and provides assistance to callers
Achieves the high standards of quality, production, cooperation, and service set by the company for our employees, guests and customers
Operates and cleans beverage dispensers, coffee brewers, and other foodservice and beverage equipment
Works cooperatively and effectively with peers and leadership to complete team tasks, serve as back-up for other team members as assigned and minimize customer service issues
Learns the menu items, garnishes, appropriate sauces, sides, and utensils to accompany specific items. Can expedite items from the kitchen pickup window, identifying menu items by sight and delivering them to the proper customer at the proper table according to printed tickets
Cleans food preparation areas, work surfaces, and dining areas
Monitors supply inventory levels and notify supervisors when supplies need to be replenished
Assists in the maintenance and cleaning of the dining room and server areas in compliance with all food safety and Hospitality standards of quality
Greets customers courteously, answers questions professionally and accurately and escalates issues to leadership as necessary
Operates cash registers or point of sale systems to process customer payments accurately for to go orders. Counts and reconciles cash transactions at the end of shifts and ensures proper documentation
Works collaboratively with other food service staff, such as cooks, bartenders, and supervisors, to ensure smooth operations and efficient customer service. Communicates effectively and assists team members as needed
Qualification
Required
0 - 2 years of experience in Hospitality Management or a related field
Organizational skills
Ability to answer incoming phone calls and handle to go orders
Ability to work cooperatively and effectively with peers and leadership
Ability to learn and operate software for reservations and dining room management
Ability to achieve high standards of quality, production, cooperation, and service
Ability to clean and operate foodservice and beverage equipment
Ability to learn menu items, garnishes, appropriate sauces, sides, and utensils
Ability to monitor supply inventory levels
Ability to greet customers courteously and answer questions professionally
Ability to operate cash registers or point of sale systems accurately
Ability to communicate effectively and assist team members as needed
Preferred
Experience in a dual role at a hospitality establishment
Knowledge of food safety and organization standards
Experience with cash handling and reconciliation
Company
Westfield Specialty Insurance
Westfield Specialty is a prominent specialty insurance carrier, leveraging the financial strength of Westfield, a leading U.S.-based property and casualty insurance company and the well-established Lloyd’s of London Syndicate 1200.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Kass
Chief Operations Officer
Manoj Jain
Chief Information Officer
Company data provided by crunchbase