Derq · 8 hours ago
ITS Field Application Engineer
Atlanta, GA
Full-time
Onsite
Senior Level
7+ years expDerq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. They are seeking a highly motivated Field Application Engineer to act as the technical bridge between customers and internal teams, supporting the full solution lifecycle from deployment to post-go-live support.
Artificial Intelligence (AI)AutomotiveAutonomous VehiclesEnterprise SoftwareInternet of ThingsMachine LearningPredictive AnalyticsPublic SafetySmart Cities
Responsibilities
Support on-site and remote deployment of our solutions across sensors, edge devices, and software platforms, including configuration, calibration, testing, and validation
Act as the technical point of contact during pilots, PoCs, and live implementations, owning technical execution end-to-end
Partner with the Project team to plan and run deployments: align scope, milestones, site readiness, risks, and action items, and provide clear status updates
Work closely with customers to understand technical requirements and site constraints, and translate them into deployment and integration steps
Troubleshoot hardware, software, and network issues in the field, lead root cause analysis, and drive resolution with Engineering and Product
Collaborate with Engineering, Product, and Project teams to share field learnings, collect requirements, and highlight gaps for improvement
Create and maintain technical documentation, installation guides, and field reports to support repeatable deployments
Train customer teams and internal stakeholders when required
Provide input to pre-sales and post-sales when needed (demos, technical scoping, and RFP/RFI technical support)
Qualification
Required
Must have experience in Intelligent Transportation Systems (ITS) (traffic management, smart mobility, road safety, or related deployments)
7+ years of experience in a Field Application Engineer, Systems Engineer, Solutions Engineer, or similar customer-facing technical role
Hands-on experience with field deployments: installing, configuring, and supporting hardware + software in real environments
Strong troubleshooting skills across hardware, software, and networking (IP networks, switches/routers, VPNs, basic firewall concepts)
Comfortable working with edge devices and Linux-based systems, including reading logs and diagnosing issues
Ability to work directly with customers, understand site constraints, and translate needs into clear technical actions
Strong documentation habits (installation guides, field reports, runbooks)
Willingness to travel and work on-site as needed : 50%
Company
Derq
Derq is an MIT spinoff that uses AI to power an award-winning predictive platform, help eliminate crashes and create safer and smarter roads
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$3.58MKey Investors
AT&T Ventures,e& capitalWadi Makkah VenturesTechstars
2024-10-28Series Unknown
2021-05-12Seed· $0.5M
2018-10-01Seed· $1.58M
Leadership Team
Georges Aoude
Co-Founder & CEO
Karl Jeanbart
Co-Founder & COO
Recent News
2025-12-16
2025-12-09
Company data provided by crunchbase