Interactive Resources - iR · 19 hours ago
Systems Administrator
Interactive Resources - iR offers industry-leading wealth management platforms for independent wealth management professionals. The Systems Administrator will play a key role in IT operations, contributing to technology strategy and ensuring the proper functionality of various systems.
Human ResourcesInformation Technology
Responsibilities
Present technology initiatives and progress to managers and executives
Administer Intune and Endpoint Manager for Windows and mobile devices
Manage and administer Azure AD accounts. Ensure the proper functionality of systems, including email hosting, servers, and internal networks
Assist in managing call flows and call routing. Support Tier 1 and 2 technicians in troubleshooting system-related issues
Oversee the IT process for employee onboarding and offboarding
Recommend improvements to existing systems and explore new technologies
Maintain documentation and records for current production system technologies
Participate in installing network cabling, equipment, and provide ongoing support
Qualification
Required
Direct experience as an account administrator for Office 365
Direct experience managing and troubleshooting Azure AD and Intune/Endpoint Manager
Experience administering RingCentral is a plus
Experience deploying and managing Windows Autopilot is a plus
Experience with the following is a plus: Managing SSL certificates
Email hosting and troubleshooting (spam filtering, DKIM, SPF), with direct experience migrating mailboxes to Exchange Online (O365) being a plus
Configuring and supporting Windows Servers in a production environment
Strong communication skills and experience presenting technology initiatives to multiple stakeholders across an enterprise
A solid understanding of industry best practices related to backups, network security, patch management, monitoring, documentation, etc
A strong customer service presence, with a commitment to quality service and follow-through
A desire to learn and embrace new, unfamiliar, and emerging technologies to address changing business needs
Willingness to travel up to 25%
Preferred
Experience administering RingCentral is a plus
Experience deploying and managing Windows Autopilot is a plus
Experience with the following is a plus: Managing SSL certificates
Email hosting and troubleshooting (spam filtering, DKIM, SPF), with direct experience migrating mailboxes to Exchange Online (O365) being a plus