Amtrak · 8 hours ago
HR Learning Systems Lead - 90304125 - Philadelphia
Philadelphia, PA
Full-time
Onsite
Senior Level
$94K/yr - $122K/yr
6+ years expAmtrak is a company that connects businesses and communities across the country, employing a diverse workforce. The HR Learning Systems Lead is responsible for the administration of the learning management system and training technology, ensuring a seamless user experience and compliance with regulations.
Service IndustrySoftwareTourismTravel
Responsibilities
Supports all aspects of LMS platform as a subject matter expert (SME). This includes creation of Instructor-led and eLearning course items, exams, programs, curriculum, surveys, uploading and managing content, managing learning assignments, recording learning, management of instructor/user profiles and contributing to ongoing system improvements
Monitor and maintain training assignments to ensure correct targeting
Responds to user issues and assists in troubleshooting system issues. Partner with Digital Technology (DT) for ticket management
Provides training to end-users and other administrators as it relates to the various training systems and creates/maintains job aids to support their function
Compiles reports for training and compliance metrics using multiple data sources for individual departments as well as company-wide based on criteria and deadlines
Provides project management and ongoing support of training technology initiatives
Provides compliance support related to Amtrak policies, local/state laws, and various railroad regulatory/governing bodies. In particular, FRA regulation 49 CFR 243- Training, Qualification, and Oversight for Safety-related Railroad Employees
Establishes and maintains effective relationships with our external vendors and internal partners across the business
May oversee and mentor an intern assigned to assist with LMS administration functions. The incumbent will be responsible for onboarding the intern, providing guidance and training to ensure proficiency in LMS processes, and supporting the intern’s professional development throughout the assignment
Qualification
Required
Bachelor's Degree or equivalent combination of education, training and/or relevant experience
Plus 6 years of relevant work experience
Ability to interpret regulations to ensure training compliance for the company
Highly technology-literate and can quickly learn new applications, software, and tools
Strong analytical skills. Ability to conduct problem recognition, research solutions and follow-up steps
Flexibility to respond quickly and positively to shifting demands and opportunities
Must be self-motivated and able to work independently with minimal supervision
Excellent verbal and written communication skills and ability to professionally and efficiently communicate through all mediums (i.e. phone, e-mail, face-to-face, etc.)
Demonstrated ability to interact effectively with internal customers at all levels of the organization
Proficient in Microsoft Office suite (Word, Excel, Powerpoint, Sharepoint, Forms, Visio) Working knowledge of advanced functions in Excel (i.e., formulas and pivot tables)
Proficient in project management tools (MS Project, ASANA, Smartsheet, or similar system)
Preferred
Bachelor's Degree or equivalent combination of education, training and/or relevant experience
Plus 8 years of relevant work experience
Benefits
Health, dental, and vision plans
Health savings accounts
Wellness programs
Flexible spending accounts
401K retirement plan with employer match
Life insurance
Short and long term disability insurance
Paid time off
Back-up care
Adoption assistance
Surrogacy assistance
Reimbursement of education expenses
Public Service Loan Forgiveness eligibility
Railroad Retirement sickness and retirement benefits
Rail pass privileges
Company
Amtrak
Amtrak is a provider of intercity passenger rail services across the country, connecting major cities and regions.
10001+ employees
H1B Sponsorship
Amtrak has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (40)
2023 (50)
2022 (52)
2021 (42)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$125.7MKey Investors
Federal Railroad AdministrationU.S. Department of Transportation
2024-09-03Grant· $63.9M
2023-09-25Grant· $8.8M
2022-08-18Grant· $45M
Leadership Team
John McSorley
Director of Critical Infrastructure Protection
Recent News
Crain's New York Business
2026-01-24
2026-01-05
bloomberglaw.com
2026-01-03
Company data provided by crunchbase