Kforce Inc · 5 hours ago
IVR Developer
Chicago, IL
Contract
Onsite
Senior Level, Lead/Staff
$48/hr - $52/hr
8+ years expKforce Inc is seeking an experienced IVR Developer based in Chicago, IL. The role involves developing responsive web applications and integrating voice and web channels with backend systems, while ensuring adherence to modern design principles and usability standards.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
IVR Developer will develop responsive, high-performing web applications and sites that engage and retain end users
Implement modern design principles, interactive features, mobile-friendly components, and social media integrations
Ensure cross-browser compatibility, accessibility, SEO best practices, and adherence to usability standards
Partner with Quality Assurance teams to deliver reliable, tested, and user-ready products
Lead the design and implementation of solutions including conversational AI, chatbots, web chat systems, and cloud-native applications
Drive integration of voice and web channels with backend systems, APIs, analytics, and enterprise platforms
Architect API integrations across internal platforms, external systems, and cloud services
Collaborate with cloud infrastructure teams (AWS, Azure, GCP) to support secure, scalable, and high-performance deployments
As a IVR Developer, you will perform benefit analysis of IT solutions and recommend technology direction
Work within Agile/Scrum or SAFe environments, collaborating with developers, UX designers, SMEs, and product stakeholders
Mentor, supervise, and participate in recruitment and performance evaluations of technical staff
Communicate ideas effectively and contribute innovative technical perspectives
Stay informed on industry trends, modern frameworks, emerging technologies, and advancements in web and conversational AI
Qualification
Required
8+ years of experience with contact center and customer experience technologies
Proven experience delivering IVR systems, web chat, and AI-powered virtual assistant solutions
Technical understanding of cloud ecosystems (AWS, Azure, GCP) and OAuth-based authentication
Knowledge of customer journey mapping, persona development, and voice UX best practices
Familiarity with compliance frameworks such as GDPR, HIPAA, and PCI-DSS
Experience with responsive design, fluid layouts, mobile-first development, and CSS3 animations
Advanced proficiency in HTML5, CSS3, JavaScript, and modern JS frameworks (e.g., jQuery, Angular.js, Ember.js, Foundation, Bootstrap)
Strong understanding of browser behavior, compatibility issues, and front-end optimization techniques
Expertise with SEO principles and coding practices that support search engine optimization
Experience coding REST APIs, AJAX, XML (XSD, XSL, XPATH), JSON, and template engines
Proficiency with MVC frameworks and unit testing frameworks
Strong object-oriented programming skills in languages such as Java, .NET/C#, PHP, and Ruby
Ability to model relational databases and write advanced SQL queries and stored procedures
Experience with Git, SVN, TFS or similar version control systems
Familiarity with CI/CD pipelines, build automation, and DevOps practices
Ability to configure and host websites/applications on IIS and Apache
Proficient with Adobe Photoshop and other graphic editing tools
Capable of rapid prototyping and presenting functional concepts to stakeholders
Knowledge of Node.js and Python for conversational AI and API-based integrations
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2026-02-03
2025-11-19
2025-11-07
Company data provided by crunchbase