Vanguard · 2 hours ago
Technical Delivery Manager – SFMC
Vanguard is a company focused on the long-term financial wellbeing of its clients, and they are seeking a Technical Delivery Manager to oversee the engineering and delivery of the Enterprise Transactional Communications platform using Salesforce Marketing Cloud (SFMC). This role will enhance customer engagement through integration with Adobe tools and involves responsibilities such as delivery leadership, platform integration, and team management.
FinanceFinancial Services
Responsibilities
Delivery Leadership: Oversee end-to-end delivery of SFMC engineering initiatives, ensuring alignment with business goals, timelines, and quality standards
Platform Integration: Lead integration efforts between SFMC and Adobe CDP/AJO to enable real-time audience activation, behavioral event-triggered campaigns, and unified customer profiles
Omnichannel Experience Enablement: Architect and implement personalized journeys across email, SMS, push, and direct mail using SFMC and AJO workflows
Automation & Configuration: Manage Automation Studio, Journey Builder, and Audience Builder configurations to support dynamic content and triggered campaigns
Operational Excellence: Ensure platform stability, performance optimization, and proactive monitoring across SFMC and integrated systems
Team Management: Mentor cross-functional engineering teams, fostering agile delivery practices and continuous improvement
Stakeholder Engagement: Collaborate with product owners, marketing leaders, and IT stakeholders to define roadmaps and report progress
Qualification
Required
Bachelor's or master's degree in computer science, Information Systems, or related field
SFMC Expertise: Deep knowledge of SFMC modules including Automation Studio, Journey Builder, Email Studio, and Contact Builder
Adobe MarTech Stack: Experience integrating SFMC with Adobe Real-Time CDP and AJO for audience segmentation, journey orchestration, and engagement analytics
AWS Proficiency: Hands-on experience with AWS services such as Lambda, S3, Glue, and API Gateway for data exchange and automation
Data Integration: Familiarity with file-based and API-based data flows between CDP, SFMC, and Salesforce Data Cloud
DevOps & CI/CD: Experience with deployment pipelines, version control, and release management in cloud environments
GenAI skill set (e.g., experience with generative AI tools, prompt engineering, and AI-driven campaign optimization) is a major plus
Proven experience in Agile delivery (Scrum, SAFe) and backlog management
Strong leadership and team management skills, especially in offshore delivery models
Excellent communication and stakeholder management abilities
Strategic thinking and problem-solving in complex, dynamic environments
Ability to navigate ambiguity and overlapping responsibilities with clarity and influence
Preferred
Certifications in SFMC, Adobe Experience Platform, or AWS (e.g., AWS Certified Solutions Architect) preferred
Company
Vanguard
Check is a client-owned investment company that offers low-cost mutual funds, ETFs, advice, and related services.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
ic@3401
2017-03-31Non Equity Assistance
Leadership Team
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