Senior Director, Writer & Publisher Relations jobs in United States
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Kobalt Music · 1 day ago

Senior Director, Writer & Publisher Relations

Kobalt Music is a company that champions creators since 2000, and they are seeking a Senior Director, Writer & Publisher Relations to oversee client service and team leadership in their Los Angeles office. This role involves ensuring a best-in-class client experience, strong internal collaboration, and efficient delivery across registrations, royalties, and statements for priority writer and publisher accounts.

Independent MusicInformation TechnologyMarketingMusicMusic Label

Responsibilities

Act as people manager and functional lead for the Writer & Publisher Relations team in Los Angeles
Serve as the primary administrative and operational point of contact for priority Kobalt clients signed out of the LA office
Support and guide the LA WPR team in delivering high-quality day-to-day client service
Build and maintain strong, long-term relationships between Kobalt and its publishing clients
Provide expert guidance to internal teams on catalog registrations, royalties, statements, and client account administration
Respond to and coordinate internal and external queries related to client accounts and operational processes
Partner closely with Kobalt's Creative team in Los Angeles, sharing performance insights and ensuring seamless client administration
Maintain a deep understanding of Kobalt's systems, processes, and end-to-end business operations
Participate in discussions related to the general management and operations of the Los Angeles office
Act as a primary escalation point for client satisfaction issues, ensuring consistently exceptional service
Work closely with global operational teams to drive velocity to revenue collection for Kobalt's clients

Qualification

Client-facing experienceMusic publishing expertiseCRM tools experiencePeople managementAnalytical skillsInterpersonal skillsOrganizational skillsCollaboration skillsAdaptabilityConfidentiality

Required

Experience in a client-facing or account management role within the music industry
Expert end-to-end understanding of music publishing, including contractual terminology, copyright chain of title, licensing, and royalty flows
A strong network within the Los Angeles music publishing community
Excellent interpersonal and communication skills, with the ability to build trusted, long-term relationships
Highly detail-oriented, organised, and analytical, with strong numerical skills
Ability to work independently, manage changing priorities, and remain composed in high-pressure environments
A collaborative, adaptable mindset suited to a fast-paced and evolving organisation
Proven discretion and sensitivity when handling confidential information

Preferred

Experience using CRM tools such as Zendesk
Previous people-management or team-lead experience
Experience working closely with creative or A&R teams

Company

Kobalt Music

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Kobalt is one of the world’s largest, most innovative music companies, using technology to power creative freedom, transparency, ownership and control for artists, songwriters, publishers, and labels.

Funding

Current Stage
Late Stage
Total Funding
$1.47B
Key Investors
S32Hearst EntertainmentGoogle Ventures
2024-03-19Debt Financing· $716.5M
2022-09-07Acquired
2022-03-08Debt Financing· $550M

Leadership Team

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Laurent Hubert
Chief Executive Officer
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Richard Sanders
President
Company data provided by crunchbase