Higher Logic · 2 hours ago
DevOps Engineer
United States
Full-time
Remote
Mid LevelHigher Logic is an industry-leading engagement platform focused on delivering powerful online communities and communication tools. The DevOps Engineer will play a crucial role in improving the SaaS infrastructure, managing cloud environments, and promoting DevOps best practices within the organization.
AnalyticsCloud ComputingCommunitiesInformation TechnologySoftware
Responsibilities
Building and supporting our cloud-based environment
Manage and troubleshoot Linux-based systems in production and non-production environments
Improve infrastructure automation, monitoring, and operational processes
Assist with incident response, root cause analysis, and continuous improvement
Participate in code reviews and contribute to infrastructure standards and best practices
Participating in the application of software patches and security updates
Appreciate the value of diversity of opinions, approaches, and backgrounds
Communicate & collaborate extremely well with others
Understand the value provided by incremental solution delivery, POCs, etc
Think with an Agile mindset and are familiar with Kanban and Scrum
Work with Developers and Support to continuously improve uptime of hosted service
Share on-call responsibilities with team members
Follow best cloud practices within engineering teams
Qualification
Required
Practical cloud experience with AWS, Azure, or Google Cloud Platform
Solid Linux system administration experience (CLI usage, services, networking, troubleshooting)
Experience working with version control systems (Git)
Strong understanding of at least one major programming language (e.g., Python, Go, Java, PHP, or similar)
Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer
MySQL, nginx, HAProxy, PHP
Autoscaling, ECS, Docker, Redis, Memcached, S3, CloudWatch, CI/CD, containers at scale
Ability to work independently in a fully remote environment
Managing and monitoring cloud infrastructure and systems
Designing, building and maintaining backend management systems
Designing and configuring continuous integration and deployment pipelines for on-premises and cloud applications
Building and improving Infrastructure dashboards to promote visibility throughout the organization
Have significant commercial experience with our stack, or a Bachelor's degree or better in Computer Science, MIS, or equivalent
Benefits
Comprehensive health benefits package.
401(k) plan with employer match.
Healthcare and dependent-care flexible spending account.
Company short-term and long-term disability insurance.
Company culture that recognizes its employees.
Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
Significant advancement opportunities for outstanding performers.
Company
Higher Logic
Higher Logic is a cloud-based community platforms.
Founded in 2007
201-500 employees
H1B Sponsorship
Higher Logic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$55MKey Investors
JMI Equity
2016-09-29Private Equity· $55M
Leadership Team
Rob Wenger
Chief Executive Officer
Tricia Benedix
CFO \ COO
Recent News
2025-09-17
Company data provided by crunchbase