Robert Half · 2 days ago
ServiceNow Configuration analyst
United States
Full-time
Remote
Mid, Senior Level
$50/hr - $55/hr
3+ years expRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. The ServiceNow Configuration Analyst will lead business system application process improvements and system enhancements on the ServiceNow platform, serving as a subject matter expert across Employee Service Management applications and collaborating with stakeholders to support service requests and change initiatives.
ConsultingHuman ResourcesRecruitingSecurity
Responsibilities
Serve as an SME for ServiceNow Employee Service Management (ESM) applications, including:
HR Service Delivery (HRSD)
Employee Relations
Employee Center
Journey Management
Knowledge Management
HR Integrations
Lead configuration efforts and continuous improvements across ServiceNow modules
Develop and maintain ServiceNow reports and dashboards
Support service requests, defect resolution, and change requests
Partner with business and technical teams to drive scalable, efficient solutions
Qualification
Required
Strong experience writing ServiceNow reports and dashboards
Advanced proficiency with Excel for data transformation and analysis
Experience using tools such as Visio, PowerPoint, SharePoint, and DevOps
Strong problem‑solving skills with a structured, methodical approach
Excellent written and verbal communication skills, including storytelling and slide development
Highly organized with strong time‑management skills; able to perform under pressure
Curious mindset with a willingness to research, ask questions, and continuously learn
Preferred
3–4 years of experience working within the HR domain
Benefits
Medical
Vision
Dental
Life and disability insurance
401(k) plan
Company
Robert Half
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.
10001+ employees
H1B Sponsorship
Robert Half has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
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