Vice President Patient Engagement jobs in United States
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HBox · 5 days ago

Vice President Patient Engagement

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
date10+ years exp

HBox is transforming how specialty care is delivered through AI-driven Virtual-First Care across various medical specialties. The Vice President of Patient Engagement will oversee and scale patient engagement operations, managing teams to ensure high-quality and compliant patient interactions.

Cloud ComputingHealth CarePrimary and Urgent CareSoftwareVirtualizationVirtual Reality
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H1B Sponsor Likelynote

Responsibilities

Lead and manage Pod Managers responsible for teams of Care Coaches
Design and scale a pod-based operating model
Recruit, onboard, coach, and retain high-performing leaders
Build leadership depth and succession planning
Own day-to-day patient engagement operations
Establish SOPs, workflows, and quality standards
Ensure consistent delivery of patient engagement minutes and care protocols
Drive operational efficiency at scale
Define and track KPIs including engagement minutes, adherence, retention, productivity, and patient satisfaction
Implement performance management frameworks
Partner with Analytics and Product teams to drive continuous improvement
Work closely with Clinical, Product, Technology, Billing, and Compliance teams
Support clinic launches and ongoing operational success
Lead rapid team growth
Implement training and leadership development programs
Prepare the organization for future scale

Qualification

Healthcare operationsPatient engagementManaging managersScaling teamsVirtual care experienceLeadership developmentOperational efficiencyCross-functional collaboration

Required

10+ years in healthcare operations or patient engagement
5+ years managing managers and large teams
Experience scaling frontline or patient-facing teams
Experience with virtual care or chronic care programs (Experience with Virtual Care programs (RPM, CCM, PCM)

Preferred

Health-tech or high-growth startup experience

Company

HBox

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HBox is a primary care providers.
dateFounded in 2020
location
Boston, Massachusetts, USA
people-size51-200 employees
web-link
https://hbox.ai

H1B Sponsorship

HBox has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Growth Stage
Total Funding
$0.7M
Key Investors
Charlesbank Technology Opportunities FundArali Ventures
2025-12-19Series Unknown
2022-04-12Seed· $0.7M

Leadership Team

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BanuPrasad Dhanakoti
Founder/CEO
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Recent News

YourStory
Arali Ventures generates 23x return from full exit in HBOX
2026-01-07
PR Newswire
BGL Advises Charlesbank Capital Partners on its Strategic Investment in HBox
2026-01-06
Pulse 2.0
HBox: Strategic Growth Investment Raised From Charlesbank
2025-12-27
Company data provided by crunchbase