TEKsystems · 3 hours ago
Loss Mitigation Collections Rep
United States
Full-time
Remote
New Grad, Entry Level
$25/hr - $28/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Loss Mitigation Collections Rep to support their SPOC division for mortgage servicing. The role involves providing administrative support and customer service to early stage loss mitigation customers, as well as handling account inquiries and assisting borrowers with repayment options.
Information Technology
Responsibilities
Act as single point of contact to assigned borrowers in early stage delinquency
Handling account inquiries, complex transactions, and providing updates on specialized services through inbound and outbound calls
Assist borrower with repayment options and available programs
Provides written and verbal responses to customer inquiries as needed
Support customer service and collection issues
Gathering and updating documents and case files
Take payments and provide awareness of loss mitigation implications
Skip tracing and updating account information
Qualification
Required
Act as single point of contact to assigned borrowers in early stage delinquency
Handling account inquiries, complex transactions, and providing updates on specialized services through inbound and outbound calls
Assist borrower with repayment options and available programs
Provides written and verbal responses to customer inquiries as needed
Support customer service and collection issues
Gathering and updating documents and case files
Take payments and provide awareness of loss mitigation implications
Skip tracing and updating account information
Call center and customer service skills
Experience in mortgage collections, spoc or loss mitigation
Debt collections in a banking or finance environment
Preferred
spoc
loss mitigation
mortgage collections
mortgage customer service
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
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