United Veterinary Care · 16 hours ago
Client Service Representative - Veterinary Receptionist
Louisville, KY
Full-time
Onsite
Entry Level
1+ years expGailor Animal Hospital is seeking a full-time Client Service Representative to join their team of dedicated veterinary professionals. The primary responsibility of a CSR is to efficiently manage front desk operations while effectively communicating with pet owners and the veterinary team.
Health CareHospitalVeterinary
Responsibilities
Greet and welcome each visitor and assess their needs
Handle incoming phone calls/emails and determine the urgency
Perform client check-ins and check-outs, including reviewing invoices
Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client’s stress
Process and document financial transactions accurately
Schedule appointments based on client expectations, patient medical requirements and clinic needs
Manage emergency situations and walk-ins
Respond to online requests for products, prescriptions or client questions in a timely manner
Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas
Recommend products available to clients through our facilities
Qualification
Required
High School Diploma or GED required
At least one year of client service experience, preferred
Experience with Microsoft Office suite
Excellent communication skills and the ability to problem solve
Ability to handle stressful situations and prioritize tasks effectively
Team player, have patience and maintain a positive attitude
Must be able to lift up to 30 pounds
Preferred
At least one year of client service experience, preferred
Benefits
Paid time-off inclusive of sick, personal and vacation
401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
Medical, Vision and Dental Insurance Plans with multiple options
Employer-paid Short-Term Disability and Life Insurance
Long-Term Disability option
Company-sponsored Employee Assistance Program (Headspace)
Referral Bonus Program
DailyPay on Demand
Employee Discounts for Pet Care
Company
United Veterinary Care
United Veterinary Care is a animal hospitals providing a range of medical and surgical services.
1001-5000 employees
H1B Sponsorship
United Veterinary Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$23.77M2020-10-15Series Unknown· $5.1M
2020-01-29Series Unknown· $18.68M
2019-01-01Acquired
Leadership Team
Richard Roskell
Co-Founder & Chief Strategy Officer
Recent News
Company data provided by crunchbase