The Burks Companies Inc · 1 week ago
Experienced Bi-Lingual Assistant Executive Hotel Housekeeper
Cherokee, NC
Full-time
Onsite
Mid Level
$55K/yr - $59K/yrThe Burks Companies, Inc. is looking to hire a full-time Assistant Project Executive Housekeeper. This role involves overseeing the housekeeping team, ensuring cleanliness and guest satisfaction, and managing various housekeeping functions in a luxury hotel/casino environment.
Facilities Support Services
Responsibilities
You will have Housekeeping Supervisors to support the daily housekeeping function that will repeat directly to you. They will personally supervise the work activities of the Guest Room Attendants and Hotel Housemen personnel to ensure clean, orderly, and pristine rooms and guest experience areas throughout the hotel. Inspects rooms and common areas, including grounds and exterior common areas, for cleanliness
You will be responsible for overseeing your team. You will assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action
Perform inventories to ensure proper par levels are consistently maintained
Screen applicants, train new employees, and recommend/perform dismissals. Provides open communications, coaching and counseling to provide performance feedback to ensure maximum efficiency while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets at minimal expenses
Qualification
Required
Previous work experience as an Assistant or Executive Housekeeping Manager or similar role
Working knowledge of computers
Possess a good command of the English language and ability to clearly and pleasantly communicate with guests
Thorough knowledge of hotel services, positive track record of quality housekeeping management excellence
Must have professional image and personality exuding confidence and leadership skills
Customer Service: Sets the tone with team members that 5-Star Customer Service is the standard that we are to always attain. Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests
Team Work: Treats people with respect. Keeps commitments. Upholds organizational values. Manages completion of preventative cleaning programs as assigned
Preferred
One to two years of post-high school education is preferred
Bi-lingual is a plus
Benefits
Medical
Dental
Vision
Life insurance
Short term disability
Direct deposit
Holiday and vacation pay
Company
The Burks Companies Inc
The Burks Companies (TBC) provides integrated facilities maintenance services - janitorial, building engineering and maintenance, hvac, project management, aseptic cGMP cleaning, grounds maintenance and other facilities maintenance related services.
Founded in 1991
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase