Nuuly · 7 hours ago
Nuuly Customer Success Associate (Part-Time, Temporary Friday-Sunday, AM or PM)
United States
Part-time
Remote
Entry Level
$15/hr - $15/hr
2+ years expNuuly is looking for a Customer Success Associate responsible for delivering exceptional service and creating a seamless experience for customers via telephone, email, and chat. The role includes guiding customers through the shopping experience and answering order questions while meeting established service level agreements.
Retail
Responsibilities
Answer any and all interactions during your scheduled shift in a friendly and relatable manner
Acts as an empowered team member, exercising decision-making skills to enhance each customer's relationship with the brand
Empathetic to customers' needs but understanding of the business' bottom line
Collect and share feedback to external teams to ensure the needs of the customers are being met
Associate must perform a minimum of 70 interactions per shift
Qualification
Required
Minimum 2 years of experience in customer service or related role
Demonstrate a passion for and understanding of the URBN brands, customers and product
Benefits
Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings
Much more
Company
Nuuly
Nuuly is a clothing subscription rental experience from the Anthropologie, Free People and Urban Outfitters family.
51-200 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire
2026-01-12
2025-11-19
Company data provided by crunchbase