Limitless East Marketing · 4 hours ago
Call Center Representative
Lawrence, MA
Full-time
Onsite
New Grad, Entry LevelLimitless East Marketing is seeking a dedicated and enthusiastic Call Center Representative to join their dynamic team. In this role, you will serve as the first point of contact for customers, providing exceptional service and support while addressing inquiries and resolving issues.
Marketing & Advertising
Responsibilities
Answer incoming calls and respond to customer inquiries in a timely manner
Provide accurate information regarding products and services offered by the company
Resolve customer complaints and issues effectively while ensuring customer satisfaction
Document customer interactions and maintain detailed records in the customer database
Process orders, forms, applications, and requests as needed
Qualification
Required
High school diploma or equivalent; further education or relevant certifications are a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and the capability to handle difficult situations with professionalism
Proficient in using computers and familiarity with customer relationship management (CRM) software
Ability to work various shifts, including evenings, weekends, and holidays as required
Preferred
Proven experience in a customer service or call center role is preferred
Benefits
A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Company
Limitless East Marketing
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase