Waystar · 12 hours ago
Solution Adoption Consultant
Lehi, UT
Full-time
Onsite
Senior Level
5+ years expWaystar is a company that helps providers simplify healthcare payments and improve financials throughout the revenue cycle. The Solution Adoption Consultant will be the primary client contact during the implementation stage, ensuring deliverables meet contractual terms and fostering client satisfaction through effective communication and relationship-building.
FinanceHealth CarePaymentsSoftware
Responsibilities
Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction. Ability to manage and meet deadlines
Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership
Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving
Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving
Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders
Qualification
Required
5+ years working in the healthcare revenue cycle
Proven leadership and issue resolution abilities
Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc
Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
HIPAA regulation knowledge
Healthcare terminology
Proficient with Microsoft Office Suite
Good written and oral communication skills; team player
Experience with EDI and/or healthcare transactions desired
Ability to travel up to 20%
Preferred
Experience with Epic or Cerner EMR
Payer Benefit Plans
Payer / Hospital Contracts
Healthcare code sets
Obtaining prior authorizations from payer sites
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Company
Waystar
Waystar is a technology platform that provides healthcare revenue cycle management solutions.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.12B2025-09-11Post Ipo Secondary· $709.2M
2025-05-13Post Ipo Secondary· $557M
2025-02-20Post Ipo Equity· $800M
Leadership Team
Steven M. Oreskovich
Chief Financial Officer
Ryan Ayres
VP Sales - Health Systems and Hospitals - Western Region
Recent News
CB Insights
2026-01-23
2026-01-16
2026-01-13
Company data provided by crunchbase