Solution Architect - Sales HLS jobs in United States
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Coastal · 1 day ago

Solution Architect - Sales HLS

Coastal is seeking a Nonprofit Solution Architect to support their continued growth. The role involves owning the technical solution design, providing guidance for Salesforce.com and other SaaS applications, and facilitating discovery sessions to translate client needs into technical requirements.

Cloud ComputingCloud ManagementConsultingInformation Technology
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Responsibilities

Responsible for designing a solution to leverage Salesforce product, features, and best practices extended with custom components to meet customer needs
Delivers technical and non-technical documentation for assigned projects, with relevant architecture diagrams (data models, high-level architecture, integration architecture, etc.)
Responsible for overall solution design, build task development, estimating effort to complete build tasks and oversight of reporting/dashboard creation and UAT
Familiarity with the difference between declarative and programmatic development, partner applications (i.e. Conga, DocuSign, AccountingSeed, etc), and general AppExchange products and when it is appropriate to use each in relation to customer requirements
Demonstrates the ability to perform Salesforce.com administration/configuration/data migration duties as needed
Works effectively individually and with Coastal team members and client members toward customer satisfaction and success
Act as a solution SME, working with Delivery leadership and Account Executives to accurately scope sales proposals
Partner with Project Managers to encourage a collaborative environment with delivery and customer project teams
Seeks opportunities to develop professional and technical skills, while also providing guidance and support to Coastal team members for technical and professional growth
Achieves and maintains necessary Salesforce technical certifications and Salesforce partner certifications

Qualification

Salesforce PlatformSalesforce CertificationsNonprofit ExperienceBusiness AnalysisProject ScopingAgile MethodologyEntity Relationship DiagramsClient-facing ExperienceSolution MethodologiesOrganizational Skills

Required

Prior experience working for or with nonprofit organizations as an employee, or supporting them as a client in a techno functional capacity
4-6 years of advanced skills in Salesforce Platform Business Analysis and exposure to Project Scoping
2+ years experience in a Senior Consultant (or equivalent seniority)
Demonstrate strong competencies around the core Salesforce.com platform
Applied knowledge of Salesforce and the Sales, Services, and Marketing functions
Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant Certification required, minimum 4x certified preferred
Ability to create entity relationship and object relationship diagrams to demonstrate design concepts and tools
Excellent organizational skills and ability to handle multiple tasks simultaneously
Experience being client-facing and/or acting as an internal project leader and managing multiple stakeholders
Ability to develop practical solutions and methodologies on the Salesforce platform
Must have full-time permanent US work authorization

Preferred

Additional Salesforce.com cloud knowledge specific to industry/verticals (Nonprofit Cloud, Education Cloud, Marketing Cloud, Community Cloud, CPQ, Field Service, etc.)
Previous experience with software development life cycle (SLDC), Agile or Hybrid
Bachelor's Degree or equivalent experience
Experience with Salesforce NPSP
Travel, as required by client or project milestones
Demonstrates a basic level of knowledge of common enterprise systems CRM or ERP

Company

Coastal

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ISG’s top-ranked Salesforce & AI consultancy. 5/5 Salesforce AppExchange rating, with 500+ reviews. 3 Salesforce Partner Innovation Awards.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Sverica Capital
2025-12-10Acquired
2020-06-04Series Unknown

Leadership Team

L
Laura Sandman
Director
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Company data provided by crunchbase