Four Seasons Hotels and Resorts · 4 hours ago
In-Room Dining & Pool Assistant Manager
Calistoga, CA
Full-time
Onsite
Entry, Mid Level
$80K/yr - $83K/yr
1+ years expFour Seasons Hotels and Resorts is a luxury hotel chain that emphasizes exceptional guest experiences through a commitment to service. The In-Room Dining & Pool Assistant Manager will oversee the operations of the In-Room Dining and Pool departments, ensuring high standards of service and guest satisfaction while managing staff training and operational efficiency.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Train, evaluate, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining and Pool Operations to ensure that established cultural and core standards are met; daily activities for the outlet operations
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Assist with the service of food to guests
Assist in making dining reservations and seating of guests
Assist with the cleaning of operational areas, taking food orders
Plate and prepare food items
Perform other tasks or projects as assigned by management
Assists with responsibilities and duties in the absence of or due to heavy volume in other Food & Beverage areas when needed
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Qualification
Required
College degree preferably specializing in hotel/restaurant management or equivalent experience is required
One to two years' previous experience in a supervisory or assistant manager position in Food & Beverage (In-Room Dining/Restaurant/Pool)
Must of Food Handlers Permit and Responsible Beverage Service (RBS) Permit
Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
Ability to multi-task in a high volume and demanding environment
Requires ability to operate computer equipment and other food & beverage computer systems
Strong problem solving skills, ability to handle difficult situations and guests
Requires reading, writing and oral proficiency in the English language
Preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Benefits
Competitive Salary, wages, and a comprehensive benefits package
8 weeks of New Parental Leave Pay after 1 year of employment
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Employee Meals
401k Retirement Plans
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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