SEH · 7 hours ago
Sales Account Manager (Bilingual English/Japanese)
Vancouver, WA
Full-time
Onsite
Mid Level
$90K/yr - $140K/yrSEH America is a leader in the manufacturing of silicon wafers for the semiconductor industry, located in Vancouver, Washington. They are seeking a Sales Account Manager to develop sales strategies, manage customer relationships, and contribute to corporate sales planning and forecasting.
Consulting
Responsibilities
Develop sales strategies, plans, and budgets for the maintenance and development accounts
Contribute to corporate sales planning, forecasting, and product life cycle planning
Identify market opportunities and assess growth potential. Obtain information on competitors and competitive products used to refine sales strategies and to develop new customer relationships
Represent company at industry promotional meetings and events
Represent company in all sales-related activity involving assigned clients, including customer on-site visits, sales presentations, and communications regarding pricing, orders, scheduling, delivery, etc
Develop and deliver technical presentations and product demonstrations targeted to engineers and engineering management of prospective customers
Prepare price quotes and negotiate customer contracts according to established procedures under the direction of executive management
Assess customer needs to provide appropriate products and services, applying substantial technical product knowledge to design innovative solutions
Provide coordination of engineering development and new part qualifications. Provide coordination of response to quality events and customer concerns
Responsible for educating customers on the benefits of using SEH-A products and for providing on-going support for customer base
Will assist in preparation of specific support plans for the future needs of customers
Responsible for deploying and coordinating SEH resources in the US and at overseas sites
Adhere to all Safety and Quality requirements
Follow all employment and site services policies
Will perform other projects and tasks, as directed
Qualification
Required
Business level Japanese verbal and written communication skills
Bachelor's degree in engineering field or relevant discipline
Semiconductor engineering or quality assurance background with experience in a customer-facing role and/or sales or account management experience in semiconductor device processing and/or silicon wafer processing
Strong interpersonal communication skills, including the ability to be articulate and persuasive
Substantial technical product knowledge relating to silicon wafer manufacturing and semiconductor industry segments
Solid MS Office product experience is required (Outlook, Word, Excel, PowerPoint)
Demonstrated organizational skills and ability to work under minimal supervision
Good understanding of the country, culture, and selling customs of the customer served. Must be sensitive to appropriate business practices for that country
Able to work in high intensity and demanding environment with strong commitment to customer service
Must maintain professional presence and positive attitude with both external customers and co-workers
Must have valid passport for international travel
Preferred
Experience working for or interacting with an international company
Familiar with Silicon Material Characterization (SEM, SIMS, GOI, XRT, C-V, SRP, DLTS, TEM, and others)
Benefits
Health Benefits for You and Eligible Family Members
Medical (2 plan options with prescription drug program included) - Massage therapy, acupuncture, & naturopathy included in plan
Dental (2 plan options)
Vision (automatic election with medical and dental enrollment)
Vacation (starts at 15 days for exempt employees) & Vacation Savings Account
Sick pay (80 hrs sick pay with rollover & payout)
9 Paid Holidays
Company leave programs including Short Term Medical Leave (up to 24 weeks – based on length of service) & Long Term Disability
Bereavement Leave (up to 3 days), Jury or Witness Leave, SEH-A Military Leave Program
401(k) Plan- Company match plus additional employer contribution
Flexible Spending Accounts – Health Care & Dependent Care
Employee Basic Life Insurance- Option to purchase supplemental & dependent life insurance
Voluntary AD&D Insurance (for employee & family)
Company provided Long Term Care Insurance – Option to purchase additional employee and spouse coverage.
Education Assistance- Paid directly to school
Employee Assistance Program
Subsidized Childcare
On-Site Café (cost subsidized by company)
Community Garden
On-Site Fitness Center (no cost & open 24/7)
EV Charging Spots
Multiple Award Programs & Employee Appreciation Events
Diverse Employee Population
Numerous Growth Opportunities & Career Paths
Company
SEH
SEH is an civil engineering firm.
Founded in 1927
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Ott
Chief Executive Officer/President
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