NEOGOV · 7 hours ago
Clerical Assistant 3 - BMV
Dauphin County, PA
Full-time
Onsite
Entry Level
$41K/yr - $61K/yr
1+ years expNEOGOV is seeking a Clerical Assistant 3 for the Pennsylvania Department of Transportation's Bureau of Driver Licensing. This role focuses on providing outstanding customer service related to driver licensing and motor vehicle transactions while ensuring accurate information delivery and supporting various units within the department.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Addressing inquiries from customers related to driver licensing and motor vehicle transactions, including managing calls from third-party customer advocates associated with the Pennsylvania General Assembly
Analyzing detailed driver licensing and motor vehicle records to provide accurate responses to customer questions
Conducting examinations and data entry for driver licensing and motor vehicle applications
Researching and assessing discrepancies in driver licensing and vehicle records, determining the necessary actions to resolve complex issues
Engaging in all aspects of driver licensing and vehicle registration processing, including maintenance and corrections
Overseeing the management of fee waivers, reconciling the cash drawer, and addressing any outstanding discrepancies in compliance with established auditing standards
Qualification
Required
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment
Benefits
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase