NEOGOV · 6 hours ago
Administrative Officer 2 - Public Utility Commission
Dauphin County, PA
Full-time
Hybrid
Mid Level
$58K/yr - $88K/yr
3+ years expNEOGOV is seeking an Administrative Officer 2 for the Bureau of Consumer Services within the Public Utility Commission. The role involves supporting HR coordination, timekeeping, and administrative functions while supervising staff and ensuring efficient operations within the Bureau.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as a central resource for HR coordination, timekeeping, SAP support, and day to day administrative functions
Assist with hiring and onboarding, maintain key records and systems, and provide high quality administrative support to Bureau leadership
Supervise administrative staff, prepare reports and correspondence, coordinate travel and logistics, and serve as a trusted point of contact for internal and external stakeholders
Make independent decisions on daily administrative operations, including resolving timekeeping and SAP issues, correcting payroll errors, organizing Bureau records, assigning work to Administrative Assistants, and ensuring compliance with Commonwealth procedures
Determine how to address routine personnel documentation, scheduling needs, workflow problems, and inquiries that fall within established policies
Elevate matters involving hiring selections, disciplinary actions, budget changes, interpretation of Commonwealth rules, or issues with legal, ethical, or organizational impact to the Bureau Director for final decision-making
Communicate clearly and professionally, both verbally and in writing, with consumers, utility executives, stakeholders, and Commission staff
Use Microsoft Office applications, email systems, SAP, and Adobe Acrobat to perform daily administrative and analytical tasks
Learn and use Commission systems, including Infomap, the Customer Account Information (CAI) system, and other internal applications
Compile, track, and analyze data, prepare reports, monitor expenditures, and present results in a clear and organized manner
Review and process payroll, leave, overtime, and timesheets in accordance with SAP requirements and Commonwealth policies
Coordinate and process staff travel, including booking arrangements and preparing expense reports in compliance with travel policies
Learn, interpret, and apply Commonwealth, Commission, and Bureau policies and procedures to assigned duties
Assign, review, and monitor the work of Administrative Assistants, provide training, and ensure adherence to established procedures and performance standards
Maintain confidentiality of sensitive personnel, financial, and operational information in accordance with Commonwealth requirements
Develop charts, tables, and visual materials to support reports, presentations, and decision making
Operate standard office equipment, including printers, copiers, scanners, and telecommunication systems
Maintain and update administrative manuals, procedures, and reference materials to ensure accuracy and accessibility
Support COOP responsibilities, including maintaining continuity documentation and participating in planning activities
Regular attendance at your headquarters’ worksite or any assigned work location
Qualification
Required
One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or
Any equivalent combination of experience and training
You must meet the PA residency requirement
You must be able to perform essential job functions
Benefits
Health coverage, vision, dental, and wellness programs.
Multiple retirement and investment plan options.
Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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