HOA Coordinator jobs in United States
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AMH · 10 hours ago

HOA Coordinator

AMH is one of the leading single-family rental companies and homebuilders in the country, recognized as a top employer by Fortune and Great Place To Work®. The HOA Coordinator will manage HOA and City Code Violations, handle correspondence related to HOA matters, and ensure timely payment of HOA assessments.

Property ManagementReal EstateReal Estate InvestmentRental

Responsibilities

Conduct annual or as-needed audits of assigned portfolio HOA assessment accounts, ensuring timely payment of HOA account balances in line with assessed amounts
Address and process HOA and City Code related inquiries for resolution. Create work orders to resolve HOA and City Code violations
Handle daily mail and other correspondence items related to HOA matters from the associations where company homes are located. This includes daily scanning and classification of received correspondence
Dispute contested fines with HOAs and municipalities; process payments regarding HOA and city code warnings, hearings, and fines violations; make payments as appropriate
Communicate violations with tenants and discuss violations for unoccupied homes with internal stakeholders
Complete Architectural Change (ARC) forms for HOAs and address liens and attorney letters related to HOA and City Code violations

Qualification

Microsoft OfficeMicrosoft CRM DynamicsYardiCustomer ServicePlanningAnalysisRelationship ManagementOrganizingProcess ImprovementVerbal CommunicationWritten CommunicationProblem-SolvingAttention to DetailTeamworkAdaptability

Required

High School diploma or GED is strongly preferred or equivalent experience
Proficiency in Microsoft Office (Word, Outlook, and Excel) is necessary
Excellent verbal and written communication, problem-solving, planning, and analysis skills are required
Strong relationship management, organizing, and customer service skills are needed
Candidates should be capable of maintaining confidentiality and meeting multiple deadlines
The capacity to implement process improvement changes is important
Candidates should be able to work in a team environment and adapt to changes
Attention to detail is essential

Preferred

Bachelor's Degree preferred
Prior HOA experience is a plus
Experience with Microsoft CRM Dynamics and Yardi is beneficial
Prior experience in Customer Service is a plus

Benefits

Medical, dental and vision insurance
Flexible spending accounts and/or health savings accounts
Dependent savings accounts
401(k) with company matching contributions
Employee stock purchase plan
Tuition reimbursement program
9 paid holidays per year
Paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year

Company

At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care.

Funding

Current Stage
Public Company
Total Funding
$3.15B
2025-05-06Post Ipo Debt· $650M
2024-12-02Post Ipo Debt· $500M
2024-06-18Post Ipo Debt· $500M

Leadership Team

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Philip Irby
Chief Technology Officer
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Company data provided by crunchbase