University of Utah · 16 hours ago
Outpatient Services Front Desk Reception
Salt Lake City, UT
Full-time
Onsite
Entry Level
$17.66/hr - $23.23/hr
1+ years expThe University of Utah's Department of Pediatrics is seeking an Outpatient Services Specialist to join their front desk reception team at Primary Children's Outpatient Services Building. The role focuses on providing excellent customer service, facilitating communication between medical staff and patients, and ensuring accurate patient registration and appointment scheduling.
Higher Education
Responsibilities
Completes the patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for the completion of patient registration
Enters corrected or new patient data into iCentra and EPIC systems
Prepares paperwork for patient visits
Communicates with patients, providers, and colleagues in a confidential, professional manner using tact and diplomacy
Notifies patients and their families of co-pays, deductibles, and co-insurance as appropriate; collects co-payments. Reconciles against daily charge reports
Schedules patient appointments. Contacts patients for rescheduling, missed appointments, and appointment reminders. Monitors patient flow, adjusts workflow as appropriate, and notifies clinical staff
Performs special projects and other clinical support duties as assigned
Qualification
Required
One year of office experience, customer service experience, or equivalency (one year of education can be substituted for two years of related work experience)
Current, valid Utah driver's license at time of hire may be required in some areas
This position is patient-sensitive and must fulfill all associated requirements
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description
Benefits
Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
14.2% retirement contributions
Generous paid leave time
11 paid Holidays per year
50% tuition reduction for employees, spouses, and dependent children
Flex spending accounts
University provided basic employee life insurance coverage equal to a salary of up to $25,000
Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
Free transit on most UTA services
Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
Professional development opportunities
Company
University of Utah
The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah.
10001+ employees
H1B Sponsorship
University of Utah has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (216)
2024 (189)
2023 (201)
2022 (175)
2021 (156)
2020 (174)
Funding
Current Stage
Late StageLeadership Team
Allison Nicholson
Special Assistant to CFO
Bruce Hunter
Interim Chief Innovation and Economic Engagement Officer
Recent News
National Institutes of Health (NIH)
2023-06-27
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