Siemens · 9 hours ago
Smart Buildings Service Operations Manager
Dallas, TX
Full-time
Onsite
Entry, Mid Level
$113K/yr - $193K/yr
2+ years expSiemens is a global technology company focused on industry, infrastructure, transport, and healthcare. The Service Operations Manager will lead a team responsible for service work in building automation, fire, life safety, or security systems, ensuring customer satisfaction and contract compliance while managing revenue and operational efficiency.
Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things
No H1B
Responsibilities
Oversee the hiring, supervision, training, and mentoring of service teams through goal setting, performance monitoring, employee review meetings, and scheduling of formal training
Manage revenue, gross margin, and absorption to achieve monthly and annual business plan projections and forecasts
Drive expansion of chargeable opportunities, including T&M, system upgrades, and service contracts, ensure quality assurance activities are completed, such as sales-to-service and projects-to-service turnover including final project walkthroughs, service agreement scope reviews, and final information turnover to inspection team
Support contract profitability through cost containment procedures and processes and ensure contract requirements are met and performed to a high standard
Develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications and determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs
Champion safety compliance by ensuring employees meet or exceed organization and customer safety requirements, ensure employees are properly trained on safety requirements and enforce adherence to organizational processes, tools, and workflow standards
Maintain excellent organizational and interpersonal skills
Qualification
Required
Associate degree from a two-year college or technical school
2+ years of experience supervising teams
On-the-job industry experience with strategic planning, contracting, project management, account management, and all aspects of general business management
Ability to demonstrate an understanding of financial reporting and applying cost control measures
On-the-job experience with or educational exposure to HVAC or Building Automation Systems
Experience with Microsoft Office
Verbal and written communication skills in English
Must be 21 years of age and possess a valid driver's license with limited violations
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred
Bachelor's degree
Company
Siemens
Siemens empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.01BKey Investors
US Department of Energy
2025-02-20Post Ipo Equity· $1.5B
2024-09-17Grant· $1.5M
2024-09-04Post Ipo Debt· $332.4M
Leadership Team
Cedrik Neike
CEO Digital Industries
Nicola Bates
President and CEO of Siemens Capital
Recent News
2026-02-02
Company data provided by crunchbase