hireneXus · 16 hours ago
Regional Director – Practice Operations
Fort Lauderdale, FL
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years exphireneXus is an extremely fast-growing specialty physician group seeking a Regional Director of Operations to oversee multiple healthcare centers across the Orlando and Central Florida region. The role involves providing strategic leadership, ensuring operational efficiency, and fostering strong relationships with physicians and support teams to enhance patient experience and compliance.
Human Resources
Responsibilities
Leads multi-site operations across 5–15+ care centers, ensuring consistent implementation of workflows, SOPs, and enterprise initiatives
Assesses, develops, and coaches Practice Managers and supervisors to drive accountability, engagement, and operational excellence
Identifies best practices from high-performing locations and scales them across the region to improve efficiency and patient experience
Monitors key performance indicators including visit volumes, utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses
Partners with Finance and Decision Support to develop annual budgets, analyze productivity and profitability trends, and implement corrective action plans as needed
Conducts regular site audits focused on compliance, facility standards, patient safety, and operational readiness
Works with Marketing to support local market growth initiatives and ensure patient satisfaction data is collected, reviewed, and actioned
Supports onboarding and integration of new practices and services in partnership with implementation and business development teams
Serves as a primary operational liaison to physicians, fostering strong relationships and alignment around performance goals
Leads regular physician-facing discussions focused on operational metrics, service line growth, and workflow optimization
Partners with centralized MSO teams including Revenue Cycle, HR, IT, Compliance, Credentialing, Procurement, and Marketing to ensure seamless execution of enterprise initiatives
Supports provider recruitment and onboarding from an operational perspective to ensure smooth integration into the platform
Ensures care centers remain compliant with all federal, state, payer, and regulatory requirements, including OSHA and HIPAA
Leads remediation efforts following audits and maintains readiness for internal and external inspections
Proactively identifies staffing, infrastructure, and capital needs; reviews and recommends capital expenditures as appropriate
Develops current and future leaders by facilitating training, coaching, and professional development opportunities
Promotes clear, timely communication and establishes consistent management rhythms across the region
Owns the creation, execution, and knowledge transfer of operational action plans to drive sustained improvement
Qualification
Required
Bachelor's Degree required
5–7+ years of progressive, multi-site healthcare operations leadership experience (specialty or ambulatory care strongly preferred)
Proven ability to drive operational performance improvement across multiple locations
Strong financial acumen with experience managing budgets and performance metrics
Demonstrated success partnering with physicians and cross-functional teams in a growth-oriented environment
Excellent communication, analytical, and organizational skills
Preferred
Master's degree (MBA preferred)
Company
hireneXus
hireneXus is a staffing and recruiting company specializing in search and recruiting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Reeves
CEO
Amy Searles
Partner
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