Travelers · 8 hours ago
Managing Counsel
Travelers is a leading property casualty insurer with a commitment to customer care and professional growth. The Managing Counsel will lead and manage the Brookfield, WI Staff Counsel law office, overseeing a team of attorneys and support staff while ensuring high-quality legal work and exceptional service to clients.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Full responsibility to lead and manage all aspects of a Staff Counsel Office
Ensure the office represents insured clients/customers and the company by employing methods and strategies commensurate with the provision of high quality legal and customer services
Manage the office to meet all financial expectations of the program. Ensures office compliance with Staff Counsel reporting requirements, including monthly reports, productivity standards, Code of Conduct and company ethics initiatives and office best practices
Responsible for all talent management, including but not limited to staffing, performance management, ensuring engagement, professional development and compensation
Drive and promote a culture of inclusion, engagement, integrity, and teamwork designed to lead to successful and cost-effective results
Assign cases and initiatives to assigned Staff Counsel, matching experience, knowledge and skill level of attorneys, while adhering to specialization philosophy and established procedures
Set caseload expectations, ensuring completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner
Develop and implement strategies to address any identified development opportunities including prompt follow up and resolution of issues. Conduct training as needed
Maintain high quality standards and ensure excellent service to clients/customers by employing methods and strategies commensurate with the provision of high quality legal and customer services. Review files monthly focusing on quality as articulated on Quality Review Form. Use file review database. Provide feedback and coaching to attorneys
Coordinate with Regional Counsel and peers to promote a high-performance culture throughout the Staff Counsel Program with accountability for success of Staff Counsel Initiatives, such as trial appetite, resolution management, and improvement in all lines of business
Ensure clients are counseled effectively through prompt and appropriate communication, sharing expertise and legal advice to clients and other business partners on legal matters and changes in the law
Ensure the office adheres to high ethical standards of professionalism and integrity
Ensure office compliance with all elements of Staff Counsel Program expectations
Handle an appropriate caseload as determined in consultation with the Regional Counsel
Analyze and utilize management information to drive performance and execute upon value proposition strategies, utilizing office resources and technology to assure a smooth workflow and cost effectiveness
Complete and submit all required reports, time records, expense reimbursements requests and other materials appropriate to performance of job duties in a timely manner
Partner with the Claim Department on long-term goals and strategies, case handling oversight, and ad hoc matters as they arise. Develop professional relationships with all business partners across the enterprise
Serve as part of the Staff Counsel Leadership team by providing meaningful and thoughtful input to program-wide initiatives and by chairing committees on selected projects, participates in Regional Reviews and handles national projects, attend management meetings and contributes to Staff Counsel Program initiatives, as requested by Regional Counsel or Head of Staff Counsel
Understands the external legal, business and tort environment and keeps current on trends and issues affecting our business
Perform other duties as assigned
Qualification
Required
Juris Doctorate or equivalent International legal degree; graduate of an accredited law school
10 years of experience as a practicing attorney
5 years project leadership and/or demonstrated informal or actual management experience
Admission to and uninterrupted good standing with a court of competent jurisdiction
Active license (in good standing) to practice law in the state(s) in which representation is required
Regularly handles hearings, trials, dispositive motion arguments, depositions or other court proceedings and has the ability to transport to those meetings. Valid driver's license required depending on the location
15 years of prior legal experience
5+ years law office/legal management experience
Multi-line experience
Jury and/or bench trial experience
Experience with a variety of cases including large, multi-party-cases
Superior writing skills
Strong lawyering skills, including trial skills
Strong change leadership skills; ability to describe business rationale for change and gain understanding and adoption across a large and diverse organization
Demonstrates personal integrity and adherence to a high degree of professionalism and ethical competency
Strong ability to collaborate in a team environment
Ability to prepare and present information and advice in a clear, concise, logical and well-organized manner to variety of business partners
Influential presentation skills that thoroughly demonstrate business acumen
Proven ability to influence at all levels and to develop effective strategies and implement/execute on those strategies
Utilizes and promotes the use of technology, leverages and maintains a level of proficiency with job-related technologies
Demonstrates personal accountability that influences the team to perform in a similar manner
Exhibits relentless drive to meet deadlines and expectations
Superior business, legal and financial acumen
Encourages constructive problem solving
Continually challenges status quo
Ability to effectively provide direct feedback and effectively manage under performers
Proven change management skills
Organizational credibility
Focuses on big picture and long-term business and/or product line goals
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Recent News
2026-01-22
2026-01-22
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