Los Angeles Unified School District · 2 hours ago
Senior IT Operations Manager
LA Metro Area
Full-time
Onsite
Senior Level
$145K/yr - $179K/yr
5+ years expLos Angeles Unified School District is at the forefront of innovation in public education, focused on supporting students' journeys as lifelong learners. They are seeking a Senior IT Operations Manager to oversee staff in the IT department, developing and implementing operational processes and policies to enhance departmental performance.
Education
Responsibilities
Oversees the development and implementation of business and operational processes, standards, procedures, and policies to improve the overall quality and performance of the department
Assists with the development of requisitions, bids, and specifications, and the negotiation, administration, evaluation of contracts for equipment and services, and vendor management, which includes applicable service level agreements (SLAs)
Reviews and oversees the estimation of project costs and preparation of project plans in conjunction with technical leads
Monitors budget, controls expenditures, plans and allocates resources of an IT Department
Manages escalation of problems by providing operational expertise and recommendations to senior management for on-going service issues
Coordinates resolution of issues in accordance with District policy, applicable laws, and regulations
Leads the strategic technology planning, tactical operation planning, and the development of contingency operation plans
Confers with and advises administrators, user representatives, and technical personnel regarding development and design of IT systems or applications
Develops and presents reports and status updates to senior management regarding identified needs, proposed solutions, business strategies, and projects
Evaluates staff performance and conducts progressive discipline procedures
Oversees and monitors department and team workloads through subordinate managers
Represents an IT department at meetings with various organizations and project groups
Performs related duties as assigned
Qualification
Required
Graduation from a recognized college or university, with a bachelor's degree preferably in business administration, computer science, or a related field
Five years of planning, coordinating, and overseeing IT operations or IT applications and functions, preferably including experience in customer support, business systems application development, or IT infrastructure upgrades
Three years of the above experience must have been in a supervisory position
A valid Information Technology Infrastructure Library (ITIL) Foundation certification is required
A valid driver's license to legally operate a motor vehicle in the state of California and use of a motor vehicle
Preferred
An ITIL Managing Professional certification or higher
Benefits
District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans.
Membership in the California Public Employee Retirement System (CalPERS).
24 days each year.
Up to 13 days.
Company
Los Angeles Unified School District
The Los Angeles Unified School District is the second largest public school district in the U.S.
10001+ employees
H1B Sponsorship
Los Angeles Unified School District has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (24)
2023 (27)
2022 (22)
2021 (18)
2020 (22)
Funding
Current Stage
Late StageLeadership Team
David Holmquist
Senior Advisor to the Superintendent
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