Bronson Healthcare · 10 hours ago
FT BBC Staff Assistant
Battle Creek, MI
Full-time
Onsite
Entry Level
1+ years expBronson Healthcare is a compassionate and resilient organization focused on providing exceptional patient care. They are seeking a FT BBC Staff Assistant to provide secretarial and clerical services to staff and managers, including preparing correspondence, maintaining records, and assisting with scheduling and payroll responsibilities.
Health CareHospitalMedicalNon ProfitPrimary and Urgent Care
Responsibilities
Completes a variety of secretarial tasks, including transcription of written or dictated materials, processing of invoices, making travel arrangements, and typing of correspondence, memos, minutes, forms, tables, charts, schedules, patient reports, and records
Maintains and updates departmental records and files; may compile and maintain financial and/or budget data
Maintains and updates departmental schedules and payroll on a daily basis while adhering to staffing and scheduling policies
Communicates with each unit to determine staffing needs at the beginning of each shift
Uses critical thinking skills and data obtained to determine placement of staff
Troubleshoots problem areas of need and contacts extra staff on short notice as needed
Requisitions regularly used office supplies and small equipment repair and maintenance services. Ensures that adequate supplies needed for smooth office operation are available
Operates a variety of office equipment, PC, calculators, fax machines, photocopy machines, etc
Develops and maintains spreadsheets and databases to input, maintain and retrieve data, track statistics, monitor activities and to provide regular and recurring reports, i.e., monthly unit P.I. reports and supplemental staffing reports
Maintains departmental or management calendar. Schedules and/or reschedules appointments, and advises staff or manager of schedule changes/modifications
Receives and directs or escorts patients and visitors; places, receives, and directs phone calls; takes and transmits messages. Provides information to callers, or refers them to others
In addition to the above general secretarial and clerical duties, performs specific functions unique to the individual department or unit, such as processing patient charges, preparing and distributing worksheets and other materials, inputting production and other operational data, processing payroll transactions, transcribing patient test results, and coordinating educational functions
Qualification
Required
High school diploma or general education degree (GED) and 1-2 years general office, preferably healthcare, experience and/or training required
BLS certification required upon hire or within the first 90 days of employment for BMH Cardiac Rehab department
Must be proficient with multiple standard business software(s) on personal computer (i.e. Microsoft applications, staffing, payroll and supply applications), with keyboarding speed of 45-65 words per minute (skills tested through Human Resources at an acceptable level)
Must be dependable and reliable
Must be able to maintain both staff and patient confidentiality
Must be able to communicate effectively with others by phone, face to face, and in writing
Must have excellent customer service and interpersonal skills; including being polite, considerate, positive and courteous to fellow employees, patients, visitors both while on the telephone and in person
Additional knowledge of general or specific medical/technical terminology may be required for certain departments
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time
The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects
Preferred
Associate's degree preferred
Company
Bronson Healthcare
Bronson Healthcare is a not-for-profit, group healthcare organization that provides services ranging from primary care and emergency care.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Manns
President & Chief Executive Officer
Recent News
2025-10-27
2025-10-20
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