Singh Management · 12 hours ago
Executive Director
Raleigh, NC
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expSingh Management is seeking an Executive Director to lead their community, ensuring exceptional care and service for residents. The role involves overseeing daily operations, managing department heads, and maintaining compliance with regulations while fostering a positive environment for both residents and staff.
Professional ServicesProperty ManagementReal Estate
Responsibilities
Oversee the daily operations of all community departments, working closely with community department heads to ensure resident, family, and associate satisfaction
Lead and manage the community department heads and fill in for open department head positions whenever needed. Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community
Continuously motivate associates throughout the community to perform at a high level
Work collaboratively with stakeholders throughout the company, including the Regional Director of Operations and members of the regional support team, on total quality management
Meet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences
Maintain and ensure ongoing compliance with all state, local and federal regulations
Prepare budgets and manage revenue, net operating income, and other key performance indicators. Provide reports on occupancy, community financial performance, and other key indicators
Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily
Maintain the property to our highest standards, including ensuring apartments are move-in ready by addressing issues head on
Work within and ensure and ensure Department Head leaders are using various systems and software including (but not limited to) property management software, payroll software, talent management systems, and associate scheduling software
Assist with all other duties as assigned by the Regional Director of Operations
Qualification
Required
Bachelor's Degree in General Business, Management, Health Administration, or other related field
Certified Assisted Living Director, or equivalent (based on state certifications and requirements)
Excellent time management skills and ability to multi-task and stay organized
Able to work weekends and holidays as needed, sharing the Manager on Duty responsibilities
Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
Ability to follow written and oral instructions and procedures
Ability to reach, bend, twist, squat, kneel, push and pull
Ability to lift/carry up to 30 pounds
Ability to perform repetitive movements including simple grasping, pushing, pulling and fine manipulation
Occasionally sitting, with frequent standing and walking
Preferred
Master's Degree preferred
5+ years of previous experience working as an Executive Director of a senior living community or other executive management experience is preferred
Company
Singh Management
Singh develops, owns, and operates commercial real estate.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Knudsen
Human Resource Business Partner
Jessica Letourneau
Human Resources Business Partner
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