Ntara · 12 hours ago
Account Director
United States
Full-time
Remote
Senior Level
5+ years expNtara is a leading PXM consultancy that helps manufacturers and brands modernize their digital ecosystems. The Account Director is responsible for the strategic growth, retention, and overall success of existing client accounts while supporting Ntara’s new business efforts.
ConsultingHealth CareManufacturingSEOUX Design
Responsibilities
Serve as the primary point of contact and strategic lead for assigned mid- to enterprise-sized client accounts
Build and maintain strong, long-term client relationships by developing a deep understanding of client objectives, challenges, and digital ecosystems
Lead account strategy development, including annual digital roadmaps, budgets, and growth plans aligned to client initiatives
Identify, qualify, and drive account expansion opportunities, including cross-sell and upsell of Ntara’s services and solutions
Support Ntara’s New Business team by assisting with prospect qualification, solution development, and closing net-new client opportunities
Translate complex client needs into clear solution approaches, partnering with internal subject matter experts across technology, data, and marketing disciplines
Lead the creation of proposals, contracts, statements of work, and requirements documentation, ensuring accuracy and alignment with client expectations
Present strategic recommendations and solution concepts to C-level and VP-level stakeholders in a clear, compelling manner
Maintain involvement across the entire engagement lifecycle, ensuring continuity from sale through delivery and ongoing optimization
Set, manage, and proactively communicate scope, timelines, risks, and expectations with both clients and internal teams
Act as the internal client advocate, aligning cross-functional teams and driving accountability to deliver high-quality outcomes
Partner with project management and delivery teams to ensure proper resourcing, issue resolution, and successful execution
Facilitate regular client touchpoints, including status updates, business reviews, and strategic planning sessions
Contribute insights from client engagements to help evolve Ntara’s service offerings and go-to market strategies
Stay current on digital trends, platforms, and best practices to advise clients with confidence and credibility
Travel up to 25% as needed to support client relationships and business development efforts
Qualification
Required
Bachelor's degree in Business, Marketing, Communications, or a related field
Experience working within a systems integrator, digital agency, or client-side digital experience environment
5+ years of sales experience in an account-facing, consultative role
Strong understanding of digital ecosystem principles and modern digital experience platforms
Exceptional verbal and written communication skills, including experience drafting contracts, requirements documentation, statements of work (SOWs), or similar materials
Proven consultative skills with the ability to synthesize complex inputs from multiple stakeholders and define a clear, actionable path forward
Strong presentation skills, including leading the development of strategic presentations and presenting to C-suite and VP-level executives
Demonstrated business development experience, including identifying, qualifying, and closing new opportunities in collaboration with senior leadership
Ability to travel up to 25%
Quick learner with a strong appetite for continuously learning new industries, technologies, and processes
Creative thinker with strong problem-solving abilities and solid business acumen
Hands-on, 'roll-up-your-sleeves' mindset when working with clients
Comfort exploring, documenting, and selling innovative solutions alongside established offerings
Benefits
100% remote work, U.S. based role
Competitive salary
Collaborative, growth-oriented culture
401K with matching contributions
Top-notch employee healthcare options
Paid vacation days, holidays, and personal days
Opportunity to make a measurable impact
Great Place to Work® Certified™ Company
Company
Ntara
Ntara is a digital transformation agency for multi-channel enterprises in manufacturing, healthcare and technology.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
B
Buddy Fontaine
CFO
Recent News
2025-04-22
2025-04-10
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