Cedar Management Group · 21 hours ago
Community Manager - Raleigh, NC
Raleigh,NC,US
Full-time
Onsite
Entry, Mid Level
2+ years expCedar Management Group is seeking a Community Manager to assist in the operation of their department. The role involves managing client relationships, facilitating Board of Directors meetings, and ensuring compliance with HOA documentation while supporting homeowners with various concerns.
Management Consulting
Responsibilities
Proficient with Google Suite applications including Gmail, Docs and Sheets
Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele
Strong interpersonal, written and verbal communication skills required
Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
Strong decision-making, organizational and problem-solving skills
Support and provide efficient and timely communication to multiple Homeowner’s Association (HOA) Board of Directors (clients) needs, requests and action items
Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening)
Ability to effectively manage multiple client relationships simultaneously
Prepare all meeting material packets for all above mentioned meetings
Create budgets for communities in portfolio
Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.)
Ability to review, interpret and ensure compliance with HOA documentation
Ability to review, interpret and answer questions on Financial Documents
Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues
Document and retain all communications between the Community Board Members, Vendors, and Support Teams
Assist and respond to all homeowners’ questions relating to statements, violations, maintenance and other questions pertaining to their HOA
Ability to research and obtain information to resolve homeowners’ needs
Conduct follow up on specific requests made to agent by home owners
Filing of Paperwork
Other tasks as assigned
Qualification
Required
Proficient with Google Suite applications including Gmail, Docs and Sheets
Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele
Strong interpersonal, written and verbal communication skills required
Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
Strong decision-making, organizational and problem-solving skills
Support and provide efficient and timely communication to multiple Homeowner's Association (HOA) Board of Directors (clients) needs, requests and action items
Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening)
Ability to effectively manage multiple client relationships simultaneously
Prepare all meeting material packets for all above mentioned meetings
Create budgets for communities in portfolio
Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.)
Ability to review, interpret and ensure compliance with HOA documentation
Ability to review, interpret and answer questions on Financial Documents
Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues
Document and retain all communications between the Community Board Members, Vendors, and Support Teams
Assist and respond to all homeowners' questions relating to statements, violations, maintenance and other questions pertaining to their HOA
Ability to research and obtain information to resolve homeowners' needs
Conduct follow up on specific requests made to agent by home owners
Filing of Paperwork
Strong communication skills
Strong ability to multitask
Strong ability to pay attention to detail
Retain and recall a large amount of detailed information
Move quickly and efficiently through assigned workloads
Demonstrate the ability to manage time in order to maximize the maintenance of on-going client relationships
Conduct appropriate for Business atmosphere
To be able to clearly comprehend the information over telephone
Utilize general office equipment i.e., telephone, fax, copy machine
Proper Grammar
High School Diploma
2-5 years related experience; or equivalent combination of education and experience
Adaptability: Adapts to changing work demands
Stays focused on own work when faced with challenges and/or difficulties
Stays open to and learns from feedback
Moves, lifts, carries supplies weighing less than 20 pounds without assistance
Creates documents, reports, etc. using a computer
Ability to enter and locate information on a computer
Visually verifies and/or reads information
Sits for an extended period of time
Must be physically present in the office as the needs of the business dictates
Preferred
Prior HOA experience a plus
General understanding of HOA documents helpful
Bi-lingual helpful
CMCA, AMS or PCAM Designation preferred
Company
Cedar Management Group
Cedar Management Group offers a full range of affordable HOA management solutions to residential and commercial properties.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase