Caterpillar Inc. · 5 hours ago
Senior Product Adoption Consultant; Integrated Procurement
Peoria, IL
Full-time
Onsite
Mid, Senior Level
$128K/yr - $193K/yrCaterpillar Inc. is a global company focused on building sustainable communities through innovation and technology. The Senior Product Adoption Consultant serves as the primary liaison between customers, dealers, and the digital teams, ensuring successful adoption and optimization of Cat IP solutions for procurement workflows.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Serve as the primary customer-facing contact for organizations pursuing Cat IP integrations
Lead conversations with customers regarding readiness, timing, scope, and expected outcomes of Cat IP projects
Support customers in understanding the value of Cat IP, including reduced transaction costs, streamlined workflows, and improved order accuracy
Meet with customers and dealers to understand their procurement processes, system capabilities, and desired transactions and outcomes
Guide customers and dealers through an Analysis Phase and completion of the Cat IP Process Map, including the customer and dealer worksheets and transaction selections
Validate customer and vendor contacts, transaction types in scope, and workflow details needed for integration kickoff
Collaborate closely with Cat industry reps, Cat dealers, and Cat IP project managers and onboarding analysts to drive timely project initiation and execution
Monitor project progress and follow up with internal teams and customers to keep approvals, onboarding, and kickoff tasks on schedule
Prepare customers for Integration Kickoff meetings by ensuring Process Maps and contacts are complete and accurate
Work with Cat Digital onboarding teams to ensure customers’ procurement systems (SAP, Oracle, Ariba, Coupa, Jaggaer, Proactis, etc.) align with Cat IP capabilities and dealer systems
Participate in and support customer–dealer project status meetings when appropriate
Provide customers and internal partners with relevant Cat IP learning materials, demos, and documentation. (Example: delivering demo videos or IP workflow presentations.)
Direct customers, dealers, and internal teams to Cat IP resources such as Cat.com/ip, CatDealer.com/ip, and official IP documentation
Capture customer feedback on procurement workflows to improve future integrations
Identify opportunities to streamline processes, reduce onboarding friction, and enhance customer value
Qualification
Required
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges
Preferred
Strong understanding of procurement processes, B2B integrations, and eCommerce workflows between customers and dealers
Ability to interpret and communicate technical process maps across customer and dealer teams
Experience working with procurement systems (e.g., SAP, Ariba, Coupa, Oracle, Jaggaer, etc.) is beneficial
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
Company data provided by crunchbase