Customer Service Technician Support jobs in United States
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Nevco Sports · 9 hours ago

Customer Service Technician Support

Nevco Sports, headquartered in Greenville, Illinois, is a global leader in providing high-quality scoring and display products. They are seeking a Customer Service Technician Support who will handle troubleshooting and resolving technical issues for customers, provide technical support for products, and deliver exceptional customer service.

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Responsibilities

Handle troubleshooting and resolving technical issues for customers
Provide technical support for products
Deliver exceptional customer service
Conduct product training sessions
Assist customers with installation queries
Ensure successful resolutions to technical challenges connected to Nevco hardware and software

Qualification

TroubleshootingTechnical supportCustomer serviceElectrical systemsCustomer trainingCommunication skillsOrganizational skills

Required

Excellent troubleshooting and problem-solving skills
Proven experience in customer service and effective communication skills
Knowledge of electricity and electrical systems
Technical support skills for identifying and resolving hardware and software issues
Experience conducting customer training sessions
Ability to provide hands-on assistance and collaborate with cross-functional teams
Strong organizational skills and attention to detail

Preferred

Associate's or bachelor's degree in a relevant technical field or equivalent work experience

Company

Nevco Sports

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For over 90 years, Nevco has provided facilities with the highest quality scoring and display products in the industry.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Dominus Capital
2017-07-06Private Equity

Leadership Team

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Tim Valley
Chief Financial Officer
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Eric Light
Chief Revenue Officer (CRO)
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Company data provided by crunchbase