AirOps · 10 hours ago
Senior Account Manager
United States
Full-time
Remote
Senior Level
5+ years expAirOps is the first end-to-end content engineering platform built for the AI era, currently experiencing hyper-growth. The Senior Account Manager will play a strategic role in driving retention and expansion for high-value accounts, ensuring customers fully leverage AirOps to transform their businesses.
Artificial Intelligence (AI)Business DevelopmentDeveloper APIsDeveloper ToolsProductivity Tools
Responsibilities
Drive Net Revenue Retention (NDR): Own the post-sales lifecycle for a portfolio of high-value accounts, focusing on retention and proactive expansion
Strategic Upselling: Identify new use cases within existing accounts, navigating complex organizations to get AirOps into the hands of more teams
Quarterly Business Reviews (QBRs): Move beyond 'checking in.' You’ll lead deep-dive sessions that demonstrate ROI through data and align AirOps capabilities with the customer’s long-term business goals
Be a Product Expert: Stay at the forefront of AI. You’ll need to understand the nuances of LLMs and AI workflows to guide customers on how to optimize their 'AirOps stack.'
Voice of the Customer: Act as a bridge between our users and our Product/Engineering teams to ensure we are building what the market needs to scale
Qualification
Required
5+ years of experience in Account Management, Sales, or Strategic Customer Success within B2B SaaS
Proven history of managing $1M+ books of business with consistent expansion results
Deep familiarity with the modern data and AI landscape
Ability to work autonomously in a remote-first, fast-breaking environment
Preferred
Marketing Savvy (Bonus): You've worked on a marketing product or a tool with a heavy marketing component. You understand the pain points of modern marketing Ops, SEO, and content teams
Benefits
Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!
Company
AirOps
AirOps enables businesses to build AI-powered content workflows combining multiple language models with brand data for scalable growth.
51-200 employees
H1B Sponsorship
AirOps has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$62.5MKey Investors
GreylockUnusual VenturesWing Venture Capital
2025-11-10Series B· $40M
2024-10-02Series A· $15.5M
2023-04-26Seed· $7M
Leadership Team
Alex Halliday
Founder and CEO
Matt Hammel
Co-founder and COO
Recent News
2026-02-03
Sourcery
2025-11-21
alleywatch.com
2025-11-19
Company data provided by crunchbase