Apply on Employer Site

Extra Duty Solutions · 18 hours ago

Product Operations Manager (SaaS, Jira, Multi-Team Environment)

Huntersville, NC

Full-time

Onsite

Senior Level

5+ years exp

Extra Duty Solutions is seeking an experienced Product Operations Manager to support and scale a growing SaaS product organization. This role is responsible for product delivery operations, tooling, and execution consistency across multiple product managers and engineering teams.

Law EnforcementLegalOffice AdministrationProfessional Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Own the end-to-end product delivery operating model across multiple product and engineering teams

Define and enforce intake, prioritization, planning, and delivery workflows

Establish and run sprint, roadmap, and release cadences

Ensure consistent execution standards across all product areas

Administer and optimize Jira and Confluence

Support and integrate additional product and engineering tools

Ensure alignment and data consistency across tools

Support multiple Product Managers and Engineering leads

Act as the operational bridge across teams

Define and maintain delivery and outcome metrics

Build dashboards and reports for leadership visibility

Qualification

Product OperationsJiraConfluenceSaaS environmentTool integration

Required

5+ years of experience in Product Operations or similar

Advanced Jira and Confluence experience

Multi-team SaaS environment experience

Preferred

SaaS platform experience

Tool integration and optimization experience

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Company

Extra Duty Solutions

Extra Duty Solutions provides privatized solutions to law enforcement agencies.

Founded in 2015

Shelton, Connecticut, USA

51-200 employees

https://www.extradutysolutions.com

H1B Sponsorship

Extra Duty Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

Funding

Current Stage

Growth Stage

Total Funding

unknown

Key Investors

Bregal Sagemount

2025-06-26Private Equity

Leadership Team

Guy Smith

Chief Financial Officer

Recent News

Government Technology US

Gov Tech Biz Quarterly Roundup: Q2 2025 With Jeff Cook

2025-07-29

PR Newswire

Extra Duty Solutions Celebrates Milestone: 250 Full-Service Law Enforcement Agencies and Counting

2025-07-01

FinSMEs

Extra Duty Solutions Raises Equity Funding

2025-06-28

Company data provided by crunchbase