The Exchange · 17 hours ago
USAFA Shift Manager (Retail/Gas) MUST be 21
The Exchange is seeking a Shift Manager at the USAFA EXPRESS C6 W/GAS. In this role, you will assist customers, ensure the store is well-stocked, and prioritize customer needs while growing sales and maintaining merchandise standards.
E-CommerceGovernmentInternetRestaurantsRetailShopping
Responsibilities
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
Ensure customers have an extraordinary experience while shopping
Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Assists in planning, managing and directing retail store operations
Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory
Evaluates and enhances customer service and customer satisfaction
Supervises, trains, develops and schedules associates for current positions and future growth
Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations
Performs other duties as assigned
Qualification
Required
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge
Excellent attention to detail
Willing to cross-train and work in other areas of the store, as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Excellent communication skills
Basic computer skills
One year of retail experience in retail store operations within the last two years is required
MUST BE 21 TO SELL ALCOHOL AND TOBACCO
MUST BE AVAILABLE TO WORK- SAT & SUN:0600-2130, MON-FRI:0600-2100 INCLUDING HOLIDAYS AND 2 DAYS OFF A WEEK
Preferred
Previous Convenience Store/Gas Station experience preferred
Benefits
MEDICAL
DENTAL
VACATION LEAVE
SICK LEAVE
BASIC LIFE INSURANCE/PERSONAL ACCIDENT
401K
RETIREMENT
Company
The Exchange
For more than 115 years, the Exchange's mission has been to support the men and women of the armed forces during military operations
Funding
Current Stage
Late StageTotal Funding
$940M2012-04-02Debt Financing· $200M
2009-11-05Debt Financing· $90M
2009-07-16Debt Financing· $650M
Recent News
2025-07-22
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