HireArt · 13 hours ago
Fleet Support Engineer
Las Vegas, NV
Contract
Onsite
Senior Level, Lead/Staff
8+ years expHireArt is assisting an on-demand, autonomous ride-hailing company in hiring a Fleet Support Engineer who will actively contribute to the operational uptime of the company's fleet. In this role, you'll diagnose complex hardware/software-related issues impacting live fleet operations and interface with cross-functional engineering teams to drive resolution.
Enterprise SoftwareHuman ResourcesRecruiting
No H1B
Responsibilities
Act as the point of contact for real-time escalation from technicians on fleet issues with a focus on restoring vehicle uptime quickly
Document, amend, and maintain a troubleshooting guide for all technicians to use as faults are diagnosed or resolved, including lessons learned from post-incident reviews
Establish diagnostic procedures to expedite troubleshooting in the future and reduce mean time to repair (MTTR)
Provide historical review of vehicle/fleet data, parsing/interpreting vehicle logs and their physical implications
Work with engineering design to improve tooling and detection of issues
Work to implement effective countermeasures across the fleet following field recovery
Define/capture required data points to validate issue resolution
Occasionally travel within the U.S. to support various operational locations
Qualification
Required
Bachelor's degree in Electrical Engineering, Computer Engineering, or Automotive Engineering
8+ years of relevant experience in transportation, aerospace, or autonomous vehicles
Experience supporting perception systems and vehicle sensors (e.g., cameras, radar, lidar), including diagnostics, validation, and field troubleshooting in an operational fleet environment
Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and experience on how to safely troubleshoot
Understanding of hardware and software systems architecture, communications, and support in an operations setting, including real-time field support
Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drives specific resolution into single components, balancing speed and long-term root cause
Self-starter with the ability to build relationships across the company
Ability to comprehend schematics, electrical diagrams, and connector end views/pinouts to guide hands-on diagnostics and component replacement
Must be able to pass a background check
Have availability for nights or weekends as needed with advanced notice
Preferred
Experience with electric vehicle technology
Experience with remotely supporting vehicle troubleshooting
Hands-on experience with vehicle hardware, including sensor or component replacement in the field
Experience with Linux and Python-based programming systems for fleet-level data processing
Experience with software that interfaces with hardware
Familiarity with networking, TCP, and socket programming
Benefits
Pre-tax commuter benefits
Employer (HireArt) Subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short and long term disability and life insurance
401k package
Company
HireArt
HireArt is a single platform to hire, employ, and manage a contract workforce.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33.45MKey Investors
Three Fish Capital
2022-07-18Series B· $26.25M
2017-07-31Series Unknown· $5.8M
2013-09-30Seed· $1.4M
Leadership Team
Nicholas Sedlet
Cofounder / CEO
Eleonora Sharef
Co-Founder
Recent News
2025-10-18
Company data provided by crunchbase