Mercedes-Benz in the UK · 18 hours ago
Advanced Business Intelligence
United States of America-Florida-JacksonvilleWork Locations
Full-time
Onsite
Senior Level
5+ years expMercedes-Benz USA, headquartered in Atlanta, GA is one of Fortune's 100 Best Companies to Work For. The role involves providing expert level business intelligence and data analytics in support of Engineering Services and Warranty Compliance, collaborating with colleagues to improve data processes and promote data-driven improvements in customer satisfaction.
AutomotiveManufacturingSales Automation
Responsibilities
Develop, maintain and enhance reporting processes to meet business requirements, leveraging platforms such as Snowflake, Databricks, Azure, and Medallion
Maintain various vehicle quality and warranty-related metrics and KPIs
Coordinate and perform complex analyses with specialized departments
Satisfy adhoc requests from Engineering Service and throughout MBUSA, ensuring end-to-end completion, formatted and tailored to business needs (avoiding data dumps with excessive information)
Serve as data steward for the warranty team, managing schemas and data catalogs (e.g., XENTRY, NetStar, ESS-HO)
Collaborate with IT on data warehouse migrations and implementations, such as transitioning from ADW to Medallion architecture (Databricks) with domain-centric data organization
Lead data compliance, quality, mapping, modeling, archiving, and documentation (e.g., Corporate Data Catalog)
Develop, maintain, and publish dealer-facing warranty reporting to assist dealers in tracking and controlling warranty costs (requires expertise with PowerBI, AQUA, Tableau, Qlik)
Ensure warranty data compliance with regulatory requirements (e.g., Project 85+ for Consent Decree compliance)
Provide warranty data to support Legal and Vehicle Compliance & Analysis departments and report to US agencies
Provide expert support on BI and analytics tools (AQUA, Qlik, PowerBI, Tableau, etc.)
Review the quality of warranty data to identify potential issues with incorrect or outdated data, especially during system transitions (e.g., Databricks vs Qlik), ensuring proper identification of US vs MBAG contexts
Qualification
Required
Degree (accredited) or equivalent work experience with emphasis in Statistics, Data & Analytics, or Business Management
5-7 years of experience in Automotive Retail, including sales, service, and parts
5-7 years of experience in Automotive technical information systems
5-7 years of experience in Fundamental business practices
5-7 years of experience in Business Management (strategic planning, resource allocation, leadership, HR management, process methods)
Experience in PowerBI, Tableau, Qlik
Preferred
Flexible hours/work schedule
Valid driver's license
Domestic and international travel, holidays and weekends when required
Benefits
Flexible hours/work schedule
Company
Mercedes-Benz in the UK
Mercedes-Benz, a Mercedes-Benz Group AG company, is one of the most well known and established premium brands in the world.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2026-01-07
Company data provided by crunchbase