The Just One Project · 1 month ago
Senior Nutrition Wellness Program Coordinator
1401 N Decatur Blvd ste 34, Las Vegas, NV, USA
Full-time
Onsite
Mid, Senior Level
$0/hr - $20/hr
2+ years expThe Just One Project is dedicated to increasing access to food, resources, and services for a healthier community. The Senior Nutrition Wellness Program Coordinator plays a crucial role in delivering nutritious meals and support services to homebound individuals, acting as a liaison between clients, volunteers, and service providers to enhance client well-being.
Non-profit Organization Management
No H1B
Responsibilities
Handle daily front desk tasks, including phone inquiries, voicemail management, assisting with client check-in (drive-thru and walk-ins )
Assist with clerical duties and provide general administrative support
Assist in maintaining accurate records
Schedule, and reschedule appointments efficiently
Ensure precise client demographic data entry and regularly update profiles in Salesforce
Respond to referrals from outside platforms
Reach out to clients based on referrals to assess eligibility, gather intake information, and explain program services
Collaborate with social workers or case managers to support clients' broader needs beyond meals
Monitor client wellness and service satisfaction, reporting any significant changes in client condition or needs
Assist with route coordination and adjustments when the Meals on Wheels Manager is unavailable
Respond to client inquiries and concerns, ensuring high-quality customer service and addressing issues promptly
Track meal counts, delivery stats, and client changes for reporting to funders or management
Assist in developing and implementing contingency plans to ensure uninterrupted client support during emergencies such as severe weather, holidays, or unexpected service disruptions
Qualification
Required
High school diploma or equivalent
2+ years of administrative, client services, preferably in a social services or community-based organization
Must possess a valid, unrestricted driver's license and reliable transportation
Must be legally authorized to work in the United States
Preferred
1+ year of Non- Profit Experience
Experience working with vulnerable or underserved populations is strongly preferred
Demonstrated experience in data entry, scheduling, and managing client information accurately and efficiently
Proficiency with computer systems and office software, including Salesforce, Google Workspace, and other client management databases preferred
Prior experience handling referrals, maintaining confidential records, and providing high-level customer service in a fast-paced environment is desirable
Benefits
Paid time off
Holiday Pay
Company
The Just One Project
We are a local, grassroots, non-profit organization created to inspire people to get involved and give back to their community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brooke Neubauer
Founder & CEO
Company data provided by crunchbase