Customer Service / Sales jobs in United States
cer-icon
Apply on Employer Site
company-logo

WellBiz Brands, Inc. · 16 hours ago

Customer Service / Sales

WellBiz Brands, Inc. is seeking a Wellness Membership Advisor for their Elements Massage studio in Newburyport. The role focuses on delivering exceptional client experiences, educating clients about wellness programs, and managing front desk operations while collaborating with the team.

Fitness

Responsibilities

Deliver an exceptional, welcoming experience for every client—every visit
Educate clients on the Elements Wellness Program, a no-pressure membership designed to support consistent self-care
Be the friendly voice on the phone and the warm face at the front desk
Manage client check-ins, paperwork, scheduling, and payments with accuracy and ease
Collaborate closely with Massage Therapists, Estheticians, and Leadership to create a smooth, supportive studio environment

Qualification

Client educationSales skillsCustomer serviceSchedulingTeam collaborationCommunication skills

Required

High-caliber candidate who finds real purpose in helping others
Believes deeply in the power of self-care
Enjoys educating clients
Building trust with clients
Guiding people toward long-term wellness
Deliver an exceptional, welcoming experience for every client
Educate clients on the Elements Wellness Program
Be the friendly voice on the phone and the warm face at the front desk
Manage client check-ins, paperwork, scheduling, and payments with accuracy and ease
Collaborate closely with Massage Therapists, Estheticians, and Leadership

Benefits

Medical & dental insurance (full-time team members, 32+ hours/week)
Paid time off (full-time team members, 30+ hours/week)
Complimentary monthly massage or facial at any of our 5 studios (Newburyport MA, Bedford NH, Nashua NH, Salem NH, Portsmouth NH)
50% off service add-ons, additional services, and gift cards
30% off Sanitas skincare products
Ongoing training and development
Coaching in sales, relationship-building, and client experience
Strong team culture focused on wellness, support, and growth
Opportunities for advancement within our 5-location, family-owned company

Company

WellBiz Brands, Inc.

twittertwitter
company-logo
WellBiz Brands, Inc., the preeminent beauty and wellness platform.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2026-01-22Acquired

Leadership Team

leader-logo
Jeremy Morgan
CEO - Drybar
linkedin
leader-logo
Bob Bell
Chief Financial Officer
linkedin
Company data provided by crunchbase