Monogram Foods · 19 hours ago
Analyst, IT
Memphis, TN
Full-time
Onsite
Entry, Mid Level
3+ years expMonogram Foods is a leading food manufacturer specializing in co-manufacturing and private label solutions. They are seeking an Analyst, IT to join their Business Applications team, where the role will focus on supporting enterprise systems and improving business processes.
Food and BeverageFood ProcessingManufacturing
Responsibilities
Collaborate with business users and IT team members to ensure reliable application performance and process alignment
Resolve issues reported through our ticketing platform while maintaining high service standards
Identify and implement low-complexity enhancements to applications and business processes, building your knowledge of system capabilities and configurations
Act as a liaison between business stakeholders and IT, translating requirements into technical solutions aligned with organizational standards
Engage with business teams and external partners to support our ERP & ERP ISV applications, including diagnosing, troubleshooting, and resolving issues
Review application exceptions, analyze root causes, and assist in implementing resolutions to improve system reliability and performance
Collaborate on business processes to improve and integrate new or existing systems, ensuring alignment with business and IT goals
Follow established processes to gather and document business requirements, specifications, and training plans
Create and maintain documentation for application support activities, configurations, and process flows
Design and document test plans for system changes; perform unit testing and support end-user testing
Serve as a liaison between development teams and internal/external business stakeholders to ensure effective communication and solution delivery
Assist in developing system conversion and implementation plans for new functionality or enhancements
Support reporting and application development activities, including tracking progress, communicating milestones, and escalating issues when necessary
Communicate clearly and professionally with business partners, IT team members, and management
Participation in completing project-related tasks with oversight
Work collaboratively or independently to deliver valuable solutions with oversight
Qualification
Required
Bachelor's degree or a minimum of 3 years of business analysis or IT support roles
Minimum of 3 years of application or technical support and configuration experience
Minimum of 3 years of working with end users to define business requirements
Minimum of 2 years of ERP experience
Must be 18 years or older
Strong communication, relationship, and interpersonal skills to aid in development of collaborative partnerships with our business partners and external customers and vendors, including employees who speak different languages
Self-motivated with the ability to prioritize work, manage time effectively, and adapt to changing priorities to meet deadlines, and with supervision
Strong critical thinking, troubleshooting and analytical skills
Knowledgeable of project planning concepts and tools
Comfortable managing multiple tasks and adapting to shifting
Preferred
D365 Finance and Operations ERP experience is a plus
Exposure to project management principles is a plus
Working with applications and users remotely is a plus
Manufacturing and Finance experience is preferred
Benefits
Competitive compensation
Comprehensive benefits
Ample opportunities for growth and advancement
Company
Monogram Foods
Monogram Foods is a manufacturer and marketer of value-added meat products, snacks, and appetizers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$24.48MKey Investors
Pritzker Private Capital
2021-08-31Private Equity
2015-09-01Series Unknown· $8M
2015-01-06Series Unknown· $5.83M
Leadership Team
Karl Schledwitz
Chairman & CEO
Jessica Reese
Sr. Vice President Sales, Retail
Recent News
Business Wire
2025-03-19
Memphis Business Journal
2024-12-17
Company data provided by crunchbase