Concentra · 6 hours ago
Engineer II Systems
Addison, TX, US
Full-time
Onsite
Mid, Senior Level
5+ years expConcentra is recognized as the nation’s leading occupational health care company. The Engineer II, Systems is responsible for managing and optimizing the organization's IT infrastructure, including configuring, maintaining, and troubleshooting servers, networks, and storage systems to ensure high availability and performance.
Health CareHospitalMedicalPrimary and Urgent CareTherapeuticsWellness
Responsibilities
Engineer II, Systems is responsible for monitoring system performance metrics, analyzing data to identify bottlenecks, and implementing solutions to enhance system efficiency. This includes configuring system settings, conducting regular performance assessments, and utilizing diagnostic tools to troubleshoot issues. The role also involves collaborating with cross-functional teams to ensure optimal resource allocation and scalability of systems
Engineer II, Systems is responsible for diagnosing and resolving technical issues related to system performance, network connectivity, and application functionality. This includes analyzing logs, performing root cause analysis, and implementing solutions to prevent future occurrences. The role requires collaboration with cross-functional teams to ensure timely resolution of incidents and adherence to service level agreements (SLAs). Additionally, the engineer will document troubleshooting steps and resolutions in the knowledge base for future reference
Engineer II, Systems is responsible for system upgrades, planning and execution of upgrade procedures, testing new systems, and documenting changes. This includes ensuring that compatibility and performance standards are met, as well as troubleshooting any issues that arise during the upgrade process
Engineer II, Systems is responsible for performing regular maintenance on servers, including applying updates, patches, and upgrades to ensure optimal performance and security. This role involves monitoring server health, troubleshooting issues, and implementing solutions to enhance system reliability. Additionally, the engineer will document changes made during maintenance activities and collaborate with other IT teams to schedule downtime effectively
Engineer II, Systems is responsible for managing and maintaining system configurations across various platforms. This includes deploying, monitoring, and updating system software and hardware configurations to ensure optimal performance and security. The role involves creating and maintaining documentation for configuration management processes, conducting regular audits of system configurations, and implementing changes as necessary to align with organizational standards
Engineer II, Systems participates in managing and maintaining network infrastructure. This role involves troubleshooting connectivity issues, assisting in implementing security protocols, and ensuring optimal performance of network services. The engineer will also conduct regular audits, and collaborate with other IT teams to support system integration and upgrades
Engineer II, Systems is responsible for creating and maintaining comprehensive documentation of system processes, configurations, and procedures. This includes developing detailed guides for system installations, updates, troubleshooting steps, and best practices to ensure operational efficiency. The engineer will also be tasked with regularly reviewing and updating documentation to reflect changes in technology or processes
Engineer II, Systems is responsible for identifying repetitive tasks within the IT infrastructure and developing automation scripts to streamline these processes. This includes using tools such as PowerShell, Python, or others to create scripts that manage system updates, backups, and monitoring alerts. The engineer will also implement automation solutions in Cloud environments and ensure that all automated tasks are documented and maintained for future reference
Engineer II, Systems is responsible for collaborating with cross-functional teams, including developers, project managers, and other IT staff. This involves participating in meetings to discuss project requirements, providing technical insights, and ensuring that system architecture aligns with business needs. The engineer will also work on integrating systems and troubleshooting issues that arise during the collaboration process
Engineer II, Systems is responsible for ensuring that all systems comply with internal and external security standards. This includes conducting regular audits, implementing security policies, managing access controls, and responding to security incidents. The role requires maintaining documentation of compliance activities and collaborating with other IT teams to enhance system security measures
Qualification
Required
Bachelor's Degree in Computer Engineering or Computer Science from an accredited college or university
5 years of experience in systems engineering of Microsoft Windows Server OS
Hands-on experience managing Active Directory including implementing group policies, managing sites and services, managing DNS records
Experience in administering Linux OS
Strong experience in administering Microsoft 365 tenants, including advanced experience managing in Entra ID, Exchange, Intune, Teams, Microsoft 365 Apps
Hands-on experience in managing Hybrid Active Directory and Microsoft Exchange environments
Experience in administering Citrix DaaS, including administering Citrix environment, creating machine catalogs and delivery groups, building vDisks, deploying and managing Storefront servers
Experience in writing scripts using PowerShell, Python, Bash or other scripting languages
Experience in operating and managing monitoring tools, like Dynatrace, PRTG, SolarWinds or others
Proficient in installing, configuring, and administering Windows Server environments
Expected to have working knowledge for managing and maintaining Linux servers
Responsible for managing and troubleshooting network connectivity for servers, storage units, Cloud compute resources, etc
Must possess necessary expertise for deploying, configuring, and managing virtualization technologies such as VMware and Citrix
Must be proficient in administering and optimizing Cloud services, such as Entra ID, OneDrive, Exchange Online, Intune, SharePoint Online, Teams, Dynamics 365, as well as Azure and AWS environments
Expected to utilize scripting languages such as PowerShell and Bash to automate system administration tasks
Responsible for implementing, managing, and optimizing backup and recovery solutions across various systems
Expected to follow security best practices across all systems and applications
Responsible for implementing, configuring, and maintaining monitoring tools such as Dynatrace and PRTG
Essential communication skills for enhancing collaboration within teams and improving client relationships
Crucial team collaboration skills for fostering a cooperative work environment
Effective problem-solving skills impacting system reliability and performance
Effective time management skills impacting the team's ability to meet project deadlines
Attention to detail to ensure configurations are accurate and identify potential issues early
Customer service orientation for fostering positive relationships with internal stakeholders
Critical thinking skills for approaching problems methodically and devising effective solutions
Adaptability to change to respond swiftly to the dynamic nature of IT environments
Interpersonal skills for supporting effective teamwork and communication
Benefits
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
Company
Concentra
Concentra is a health care center that offers occupational medicine, urgent care, physical therapy, and drug screening services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-07-24IPO
2015-03-23Acquired
Leadership Team
Christopher Axberg
Senior Director Digital Marketing
Recent News
2026-01-19
MarketScreener
2025-12-15
Business Wire
2025-12-08
Company data provided by crunchbase