Cynet Systems · 12 hours ago
Managed File Transfer Administrator
Cynet Systems is seeking a Managed File Transfer Administrator to oversee secure file transfer solutions. The role involves architecting customized solutions, providing support for server appliances, and collaborating with support teams to resolve technical issues.
EmploymentRecruitingStaffing Agency
Responsibilities
Ability to architect solutions customized to specific business needs
Creation of agencies utilizing multiple protocols (e.g., FTP, SFTP , AS2)
Provide support for server appliances and platform-specific hardware solutions
Respond to Infrastructure Monitoring (server/performance alerts)
Troubleshoot and resolve application support teams’ problems
Provide tier 2 support for incident resolution and service request processes for technical problems and IT issues, involving the file transfer applications and environments
Collaborate with Tier 3 support team and manage to handle the issues
Performs risk assessments for the application(s), and represents these to IT Management
Review documentation and reports, and confer with management and users about format, distribution, and purpose, and to identify problems and improvements
Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes
Identifies and report complex data management and integration system issues to Tier 3 support team utilizing product knowledge and structured troubleshooting tools and techniques
Monitoring responsibilities, ensure all system components have appropriate alerts in place
Performance measurement, tuning and reporting
Excellent problem-solving and analytical skills
Strong communication and documentation abilities
Ability to work independently and in cross-functional teams
Qualification
Required
10+ years of experience in Axway Secure Transport and Axway Sentinel MFT
Strong understanding of Secure File Transfer Protocol (SFTP)
Ability to architect solutions customized to specific business needs
Creation of agencies utilizing multiple protocols (e.g., FTP, SFTP, AS2)
Multiple OS experience (e.g. Windows, Linux, AIX, etc)
Experience and good troubleshooting skills in Axway Secure Transport and Axway Sentinel MFT
Provide support for server appliances and platform-specific hardware solutions
Respond to Infrastructure Monitoring (server/performance alerts)
Troubleshoot and resolve application support teams' problems
Provide tier 2 support for incident resolution and service request processes for technical problems and IT issues, involving the file transfer applications and environments
Collaborate with the Tier 3 support team and manage to handle the issues
Performs risk assessments for the application(s), and represents these to IT Management
Review documentation and reports, and confer with management and users about format, distribution, and purpose, and to identify problems and improvements
Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes
Identifies and report complex data management and integration system issues to Tier 3 support team utilizing product knowledge and structured troubleshooting tools and techniques
Monitoring responsibilities, ensure all system components have appropriate alerts in place
Performance measurement, tuning and reporting
Excellent problem-solving and analytical skills
Strong communication and documentation abilities
Ability to work independently and in cross-functional teams