Heffernan Insurance Brokers · 3 hours ago
Assistant Vice President, Workers Compensation
Petaluma, California, United States
Full-time
Onsite
Mid Level
$110K/yr - $135K/yr
4+ years expHeffernan Insurance Brokers is a growth-stage insurance enterprise focused on building specialized insurance solutions. The Assistant Vice President, Workers Compensation will lead operational performance and team development within the Workers Compensation division, ensuring alignment with strategic priorities and underwriting excellence.
FinanceFinancial ServicesInsurance
Responsibilities
Translate departmental goals and priorities into clear, actionable work plans for teams
Oversee daily workflows to ensure accuracy, timeliness, and alignment with company and carrier standards
Support process improvement initiatives to enhance service delivery, operational efficiency, and scalability
Identify operational challenges or risks and communicate them to the EVP with thoughtful, solution-oriented recommendations
Track and analyze key performance metrics such as production, loss ratios, rate achievement, service SLAs, and team outputs
Leverage dashboards and reports to provide leadership with data-driven insights
Support planning, forecasting, and goal setting by consolidating team data and analyzing trends in capacity, performance, and outcomes
Lead and mentor a team of underwriters, ensuring clear direction, accountability, and consistent execution
Foster a culture of collaboration, ownership, and continuous learning
Support staffing plans, onboarding, and professional development to ensure the team is equipped for success
Oversee underwriting operations for the Workers Compensation portfolio, ensuring quality, compliance, and consistency in all submissions, quotes, and renewals
Assist with program management, including rate and form updates, appetite reviews, and partner communications
Monitor underwriting results and collaborate with leadership to refine strategies and maintain profitability
Partner closely with Sales and Operations to ensure seamless coordination and delivery across teams
Support the rollout of new technology, systems, or process improvements
Represent the department in internal and external meetings, communicating priorities, progress, and insights with clarity and professionalism
Lead or co-lead special projects that advance team performance, technology, or growth initiatives
Manage project timelines, deliverables, and communications to ensure milestones are achieved
Provide regular updates to leadership on project progress, challenges, and outcomes
Qualification
Required
4-8 years of experience in Workers Compensation underwriting and program management, ideally within an MGA, carrier, or program environment
Strong technical knowledge of Workers Compensation risk evaluation, pricing, and compliance
Proven leadership and people development experience — able to motivate, mentor, and manage high-performing teams
Data-driven and detail-oriented, with the ability to translate analytics into operational decisions
Exceptional communication, organization, and problem-solving skills
Comfortable leading through change and contributing to strategic initiatives
Collaborative, proactive, and passionate about operational and underwriting excellence
Benefits
Discretionary annual incentive program
Comprehensive benefits package
Company
Heffernan Insurance Brokers
Heffernan is an independent insurance brokerage firm offering financial services, business and financial insurance, and employee benefits.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-07-22Private Equity
Leadership Team
Mike Heffernan
President and CEO
Kate Grasman
CIO
Recent News
2025-12-15
Company data provided by crunchbase