Planned Parenthood Los Angeles · 15 hours ago
Interim Health Center Supervisor - Long Beach, CA
Planned Parenthood Los Angeles is seeking an experienced and caring Interim Health Center Supervisor to join their talented team at the Long Beach Central Health Center. The role involves overseeing day-to-day operations of a surgical health center, managing staff, and ensuring quality patient care in a multi-leveled services facility.
Hospital & Health Care
Responsibilities
Assist with day-to-day operations of a surgical health center for the efficient coordination, management of workflow, safe provision of quality patient care and implementation of new services
Oversee full range of services including but not limited to: reproductive health care, primary care, managed care, and surgical services
Encourage staff to unite around our common goal to serve the Los Angeles community with compassionate care
Ensure staff and patients are organized and supported through our workplace values
Work closely in conjunction with the Health Center Operations management and Health Center Supervisors II & III as applicable
Assure health center’s compliance with Agency, state and federal regulations, by monitoring protocol compliance and service delivery and interfacing with on-site auditors
Assist with the completion of staff training on front and back office duties such as: Pre-registration, Pre-admission, Insurance verification, Pre-certification, Collections of co-pays and deductibles, Billing, Patient intake, Patient procedures, Emergency procedures, Lab Duties, Infection control
Know and understand basic wage and hour laws, federal, state and local laws and regulations, and legislation affecting employment
Review and approve time cards of direct reports for bi-weekly payroll
Track overtime, attendance and ETO
Research and respond to questions regarding payroll issues
Assist with matters related to the day-to-day supervising and non-direct patient care related services in a multi-leveled services facility
Responsible for ensuring that health center is in compliance with established performance metrics
Understand the payor environment, billing and fee scale requirements of the Agency
Perform on-call duties
Work cooperatively with center staff to maintain maximum communication and support between center personnel, Center Manager, Health Center Supervisors, volunteers, patients, and Administration
Work in conjunction with Area Manager, Health Center Supervisors, Senior Operations Management, Charge Clinicians/RN, and staff to implement new services, policies, and protocols
Ensure inventory control policies and procedures are followed
Assist with implementing additional services and training of staff as required
Qualification
Required
High School Diploma or equivalent required
Medical Assistant Certificate, Bachelor's Degree, or equivalent work experience required
Minimum of one-two (1-2) years' experience in a health, medical or social service setting required
Primary/managed care experience required
Ability to delegate to and empower staff effectively
Ability to work flexible hours, including extended hours and Saturdays as needed
Ability and willingness to travel within Los Angeles County
Preferred
Reproductive health care experience strongly preferred
Benefits
Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Company
Planned Parenthood Los Angeles
The mission of Planned Parenthood Los Angeles is to provide convenient and affordable access to a comprehensive range of quality reproductive health care and sexual health information, through patient services, education and advocacy.